Assistant Store Manager

PVH•Retail TH Cabazon, CA

21h•Onsite

About The Position

TOMMY HILFIGER is a globally recognized lifestyle brand, established in 1985 in New York City, known for its accessible luxury and Americana spirit. The brand portfolio includes TOMMY HILFIGER and TOMMY JEANS, complemented by licensed product categories. The brand engages with culture through F.A.M.E.S. (Fashion, Art, Music, Entertainment, Sport) via global campaigns and collaborations. The Assistant Manager role involves sharing responsibility for the overall store performance, assisting Store Management in generating sales, recruiting and developing staff, maintaining store appearance, and controlling expenses and shortages. PVH, the parent company, aims to build Calvin Klein and TOMMY HILFIGER into desirable lifestyle brands and is committed to fostering an inclusive and diverse workplace.

Requirements

Strong presentation and communication skills.
Ability to deal with difficult situations while maintaining performance.
Ability to seek support from others when necessary.
Ability to express ideas effectively and lead by example.
Ability to maintain confidentiality and meet own commitments.
Thorough knowledge of sales floor and stockroom organization / systems.

Responsibilities

Generate sales and profit, minimize losses and ensure the store is visually distinctive and impeccably maintained.
Identify and implement strategies and initiatives to achieve and exceed business goals.
Oversee and maintain the customer service standards to the highest possible level.
Demonstrate effective written and verbal communication skills.
Represent the Tommy Hilfiger image through personal and professional appearance.
Take responsibility for productivity and profitability of the store including sales growth, staffing and inventory results.
Responsible for all activities within the store in the absence of the GM / SM or Associate Manager.
Manage time and prioritize tasks.
To understand and comply with all company policy, procedures and operations.
To maintain the highest level of security and safety awareness within the store.
To recognize problems, analyze causes, generate alternatives and solutions.
Manage all controllable expenses, including the allocation of payroll.
Attends mall/center management meetings in the absence of the GM / SM or Associate Manager.
Follow Inventory Shrinkage Improvement Program.
Maintain productivity in shipment processing, inventory counting, price change activities.
Ensure store has all necessary tools (i.e. supplies, resources, binders, etc.) and knowledge of how to use them adequately.
Manage store openings and store closings.
Take direction and complete assigned tasks and responsibilities.
Assist in recruiting and hiring sales associates who have strong presentation and communication skills representative of the Tommy Hilfiger image.
Develop all associates to be knowledgeable in areas of product, merchandising, operations, customer service, sales and growth within the company.
Motivate and develop support staff to meet store goals /objectives.
Able to deal with difficult situations while maintaining performance.
Seek support from others when necessary.
Effectively supervise the sales floor to ensure customer / associate awareness at all times.
Demonstrate teamwork within store and company and ensure that staff is treated professionally, respectfully and courteously.
Effectively participates and assists the Store Manager in weekly management meetings and quarterly staff meetings.
Able to express ideas effectively and lead by example.
Maintain confidentiality and meet own commitments.
Responsible for direct supervision of a selected department or departments and ensuring the department(s) performs to its maximum potential.
Participate and oversee the execution of all merchandising directives, updates and markdowns in a timely and effective manner.
Analyze and react to the needs of the business, identify top sellers, slow sellers and fulfillment of merchandising strategy.
Maintain elevated store presentation by training and overseeing standards as defined by brand standards and company directives with an eye for detail.
Have thorough knowledge of sales floor and stockroom organization / systems.
Keep management informed of all merchandise and visual related issues.
Maintain store organization fixtures/hardware/general cleanliness.

Benefits

Best in class medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
Above-market 401(k) contribution to help eligible associates save for retirement
Company-paid holidays
Paid time off
Seasonal hours
Flexible work schedules
A variety of wellbeing tools and programs
Access to services for childcare, elder care, adoption preparation, pet care
Reimbursement for backup care
Support for continued education including tuition reimbursement
Associate Discount at company outlets and e-commerce sites