Assistant Store Manager
About The Position
Join the Bold Side of Retail! Assistant Store Manager - Queens Center (on-site) Ready to hop into something extraordinary? We're Psycho Bunny, the rebellious, refined clothing brand turning heads with our premium quality, vibrant style, and unmistakable logo. With over 200 points of sales worldwide (and counting!), we're on a mission to redefine bold standards in retail. The opportunity Reporting to the Store Manager, the Assistant Store Manager strategically manages and promotes sales culture within a retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards.
Requirements
- 3+ years of experience in a similar retail management role.
Responsibilities
- Support the Store Manager in managing the day-to-day operations of the store to ensure the store meets key performance indicators and profit and loss expectations
- Support the Store Manager with the recruitment, training, development and succession of high-performing, results-driven Team Members
- Positively communicates and demonstrates the Brand values, attitude and culture.
- Through direction of the Store Manager, ensures successful implementation of programs, policies, routine and seasonal initiatives, and specific store needs.
- Cooperates with the Store Manager to develop clear action plans for store and thrives to achieve objectives, deliverables and timelines of plan.
- Through direction from the Store Manager, takes accountability for training and execution of in-store in all areas, including business, operations, and sales/customer service, to ensure all employees are trained in Retail Standards.
- Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs (e.g., buy online pickup in store, phone sales, and ship from store options).
- Support the store’s recruiting and hiring process, onboarding training, and overall performance management activities.
- Engage in career discussions to support and reinforce team understanding of how working at Psycho Bunny will contribute to their career and personal growth.
- Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests.
- Resolve guest feedback and address emergent issues, including guest escalations and emergency requests, helping to "make it right" for guests.
- Execute along with the Store Manager all requirements concerning applicable Health and Safety Standards.
- Establish supportive and productive relationships with all team members, focusing on personal and professional development.
- You must be able to work a flexible schedule, including nights, weekends, and holidays.
- You may be required to open and close the store as needed.
Benefits
- Sweet discount on the coolest fits
- Room to grow in a rapidly expanding brand
- Surrounded by smart and passionate people
- Group Insurance coverage, including health, dental, vision
- 401K, which includes a generous match
- An Employee/Family Assistance Program
- Two (2) weeks of vacation
- Five (5) wellness days
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
