The Supervisor, Retail Operations is responsible for assisting the Managers with interfacing, consulting with qualified patient and caregiver and administering approved medical marijuana products. The Supervisor oversees all activities related to the operation of the Dispensing Facility to include patient identification and registration, record retention, product tracking and inventory control as directed by the Manager. The Supervisor, Retail Operations ensures compliance with all Compassionate Use of Medical Cannabis Pilot Program rules and regulations governing the Act, and directly supervises the activity within the dispensary to include dispensary staff training and education in the absence of the Manager and as directed. The Supervisor, Retail Operations provides management and leadership in the Dispensing Facility to include monitoring all point of sale transactions. The Supervisor, Retail Operations manages patient specific logs as required, the receipt, storage and auditing of all inventory, and is responsible for ordering new inventory and supplies, maintaining accurate records using BioTrackTHC, the Dispensing Facility’s inventory tracking software program. As the responsible party at the Dispensing Facility, this position resolves all inventory discrepancies and patient-staff conflicts. The Supervisor, Retail Operations is responsible for the development of the Dispensing Facility’s privacy policies and procedures, the security and confidentiality of all patient information, as well as overall compliance with HIPAA. This position acts as a liaison internally between all staff, dispensary management team and the Manager, and externally between the Dispensing Facility and law enforcement, Commissioner of Health, and the local community. Directs and monitors department managers to accomplish goals of the plan, consistent with established and safety procedures. Establishes methods to follows the operating plan in compliance with the Compassionate Use of Medical Cannabis Pilot Program, maintaining records required by public health law and ensures quality assurance plans, including but limited to plans to detect, identify and prevent dispensing errors related to product packaging and labeling. Manages and implements policies and procedures for any retesting of returned approved medical marijuana products, storage and disposal and meeting reporting requirements for adverse events and product recall.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed