Assistant Store Manager

PetPeople•Cincinnati, OH

18h

About The Position

At PetPeople, we are passionate about high quality, natural, wholesome, and nutritious pet foods and treats. We are the go-to local pet retail supply store for our communities. We believe these products improve the health and well-being of our pets. We educate our customers on the benefits of our products and deliver an experience that builds long term relationships. The Assistant Store Manager is a champion of PetPeople’s Mission to be the neighborhood place for natural foods and quality supplies for dogs and cats; engaging customers through sharing ideas and providing solutions. A successful Assistant Store Manager: Role models the PetPeople Experience through building enduring customer relationships. Supports all aspects of store operations along with the Store Manager to achieve performance objectives established for the store in areas of customer engagement, driving sales, productivity, presentation, payroll, inventory, etc. Seeks out and builds community partnerships with animal welfare groups and related business partners. Accurately updates and completes paperwork, reporting and POS transactions. Assists in identifying, interviewing and selecting talent. Works with Store Manager to onboard, train, coach/develop, manage and motivate a team of pet enthusiasts (6-8 associates) in building customer relationships, sales, store operations, merchandising. Maintains continuous and open communication with the Store Manager on all aspects of the store operations. Ensures compliance with all company policies, procedures and directives. Celebrates successes. Loves what you do!

Requirements

A love of pets and a genuine interest in animal nutrition and welfare.
A strong focus on building customer relationships through excellent customer service.
Energy, enthusiasm and strong leadership skills to drive results.
Ability to act with honesty, integrity, fairness and mutual respect.
Foster an environment of collaboration, responsibility and accountability.
Ability to multi-task and work in a fast paced, multiple priority environment.
Ability to move merchandise up to 50lbs. frequently.
Communication and problem solving skills.
A minimum of 1 years of experience in retail management (pet industry a plus) required.

Nice To Haves

pet industry a plus

Responsibilities

Role models the PetPeople Experience through building enduring customer relationships.
Supports all aspects of store operations along with the Store Manager to achieve performance objectives established for the store in areas of customer engagement, driving sales, productivity, presentation, payroll, inventory, etc.
Seeks out and builds community partnerships with animal welfare groups and related business partners.
Accurately updates and completes paperwork, reporting and POS transactions.
Assists in identifying, interviewing and selecting talent.
Works with Store Manager to onboard, train, coach/develop, manage and motivate a team of pet enthusiasts (6-8 associates) in building customer relationships, sales, store operations, merchandising.
Maintains continuous and open communication with the Store Manager on all aspects of the store operations.
Ensures compliance with all company policies, procedures and directives.
Celebrates successes.