Assistant Store Manager

Goodwill Industries Of Greater New York•Pequannock Township, NJ

39d•Onsite

About The Position

The Assistant Store Manager will coordinate and support activities to optimize store revenues and savings, improve productivity, and ensure thedelivery of outstanding service to all customers. She/he will be responsible for the efficient and profitable management of the retail location when the store manager is unavailable.

Requirements

Some college preferred. High school diploma, GED equivalency required, or its equivalent in courses of business or marketing
Undergone two (2) years of supervisory experience and two (2) years of retail experience
Experience with supervision and training direct reports in all aspects of store operations
Must be able to work flexible hours
Outstanding organizational skills
Ability to calculate amounts
Working knowledge of computers and Microsoft Office applications

Responsibilities

Operate in accordance with the established hours of business and is properly staffed
Ensure that general conditions of store meet high standards at all times
Ensure performance standards and goals are met regularly
Control and minimize store expenses
Maintain a supply of cash and change sufficient to meet daily business needs
Ensure that the premises are at all times safe for customers and employees
Ensure excellent customer relations are maintained, including training employees to greet, thank, or converse with customers and donors, monitoring their performance
Schedule interviews, and recommend hiring of store employees
Conduct initial training, recurrent training, or training in new skills, policies, or procedures
Assist store manager with employee performance evaluation and discussion
Assist store manager to recommend raises for employees
Enforce corporate personnel, loss prevention and operational policies and procedures
Investigate and resolve employee complaints, grievances, or conflicts
Ensure that employees accurately and properly record all hours worked
Process, price, tag, hang, and display merchandise to maximize sales
Recommend ways to increase sales, efficiency
Develop and expand local donor base
Establish and monitor sound cash-handling procedures consistent with company policy
Prepare, review, approve, and/or submit sales reports, invoices, donor logs, cash reports, petty cash requests, etc. as required
Answer employees’ questions as to policies, procedures, etc.
Schedule and conduct periodic store-employee meetings to discuss new matters or particular problems
Ensure that the store is adequately but not excessively stocked with merchandise at all times
Organize back-room production area to optimize merchandise output
Ensure that employees have been trained in and are complying with security policies and procedures
Train employees on loss prevention policies
Establish and monitor sound cash- handling procedures consistent with company policy
Train employees on loss prevention policies
Ensure timely bank deposits either personally or by higher management
Maintain excellent cleanliness of the store, including restrooms, donation center, and back room
Ensure safety and security of store assets and premises
Conduct employee bag and locker checks regularly
Prepare, review, approve and/or submit sales reports, invoices, donor logs, cash reports, petty cash requests
Prepare and review banking documents, such as, deposit slips, and compare to store reports
Prepare, review and/or approve sales reports, invoices, donor logs, cash reports, petty cash and
Responsible for payroll reconciliation in the absence of the Store Manager.