Assistant Store Manager

Ace Hardware • Lombard, IL

31d

About The Position

Lombard Ace Hardware is a locally owned, community-focused store committed to being the most helpful place in town. We take pride in friendly service, expert advice, and making every customer feel welcome. As part of the Ace family, we blend the reliability of a national brand with the personal touch of a neighborhood business. If you enjoy helping others and working in a positive, team-oriented environment, you'll feel right at home with us. We're looking for an Assistant Store Manager with prior retail experience to help lead our store and support our customers and team members.

Requirements

• 2+ years of retail experience (hardware or home improvement a plus).
• Leadership experience in a retail setting (supervisor, keyholder, or assistant manager).
• Strong communication and interpersonal skills.
• Customer-first mindset with the ability to lead by example.
• Organized, reliable, and able to handle multiple tasks at once.
• Ability to work flexible hours including evenings, weekends, and holidays.

Nice To Haves

• hardware or home improvement a plus

Responsibilities

• Assist the Store Manager in daily store operations.
• Lead, coach, and motivate a team of sales associates.
• Ensure excellent customer service and handle customer concerns.
• Manage inventory, merchandising, and store appearance.
• Train new team members and foster a positive work culture.
• Take ownership of the store when the Store Manager is unavailable.
• Help implement promotions, signage, and visual displays.

Benefits

• Competitive pay based on experience
• Employee discounts
• Flexible scheduling
• Opportunities for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees