Assistant Store Manager - Famous Footwear

Caleres • Greeley, CO

20h • Onsite

About The Position

As a full-time Assistant Store Manager, you are passionate about providing the best shoe store experience for the whole family through customer engagement. You act as the store leader in the absence of the Store Manager, developing your ability to motivate a team to achieve sales targets and growth goals. Through personal demonstration, training, and development, you support an in-store culture focused on customer loyalty. You are enthusiastic about the product and presentation of your store, staying up to date on trends, and supporting the education of the store team. Most importantly, you love shoes and help every person who enters your store experience a little bit of that Famous Feeling.

Requirements

• At least 1+ years of Sales Experience required, preferably retail sales
• Demonstrates an advanced understanding of the general retail practices and procedures, essential for maintaining seamless operations.
• Experienced as a team leader, bringing the energy and enthusiasm needed to lead, motivate and communicate effectively with associates to achieve goals together.
• Brings valuable experience in interviewing, hiring, and training teams, showcasing a knack for identifying and nurturing talent.
• Excels in mentoring and training associates on both selling techniques and operational processes, ensuring a well-rounded and high-performing team.
• Ability to work a flexible schedule includes holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to be mobile on the sales floor for extended periods of time.

Nice To Haves

• Has a High School Diploma/GED.
• Has at least 1 year of sales experience (retail sales preferred).
• Demonstrates experience in interviewing, hiring, and training people.
• Exhibits an ability to lead, manage, motivate, and communicate positively with store Associates at all levels.
• Displays ability to train, coach and develop Associates to provide an engaging customer experience and execute operational tasks.
• Exercises independent judgment and discretion partnering with Store Sales Manager, as needed.
• Demonstrates strong cognitive skills, including problem solving analysis, decision making, and financial and quantitative analysis.
• Has advanced working knowledge of general retail practices and procedures.
• Can work a flexible schedule to meet the needs of the business, including holidays, nights, weekends, and extended hours.
• Has basic computer skills.

Responsibilities

• Inspire the Customer Connection: Inspire associates with integrity and drive, fostering a culture of caring and camaraderie focused on customer relationships, operational excellence, and flawless delivery. Infuse coaching moments for selling behaviors behind the Customer Connection.
• Champion Talent Discovery: Be enthusiastic and proactive about seeking out and networking with exceptional external talent. Collaborate with the Store Manager to interview and hire individuals passionate about creating top-notch customer experiences driven by attentiveness to service and determination to sell.
• Ace Retail Operations & Support Staffing Levels: Understand retail operational fundamentals and ensure the store runs efficiently. Manage daily operations from pricing to shipping processing and inventory, leveraging store standards. Support staffing levels set by the Store Manager considering Associate availability, peak days, and seasonal hiring needs.
• Leverage Insights to Deliver Results: Take accountability for goals and their impact on location’s overall performance. Drive sales with purpose and determination to achieve goals and, in partnership with the Store Manager, apply insights and observations to continually improve results.
• Be a Culture Builder: Support a work and team environment where diversity and inclusivity are valued, ensuring each associate feels included and respected. Maintain and encourage a positive and proactive mindset, leading by example and uplifting others. Increase retention and improve Associate effort and performance through elevated engagement.
• Be our Store Manager’s Right Hand: Step into the Store Manager's shoes when they are away, further developing and refining people leadership and store management skillset. Maintain high standards, stick to policies, and ensure compliance of all company programs through training, ongoing development, and consistent inspection and follow-up. Accurately assess strengths and opportunities of the team to develop internal talent in partnership with the Store Manager.
• Other responsibilities may be performed as needed to ensure the needs of the business are met.

Benefits

• 30% Associate Discount across Caleres's retail stores - Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Education assistance of up to $7500 per year for full-time associates.
• Opportunities for associates who want to grow their careers at our corporate offices.
• Relaxed Dress Code & Small Team Environment.
• Daily Access to Pay (Dayforce Wallet).
• Ease of Transferring Locations (over 850 store locations).
• Employee Assistance Programs (24/7 access to emotional support, work-life solutions, legal guidance, financial resources).
• PTO, Health, and Retirement for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED