Assistant Store Manager

Life UnlimitedKansas City, MO

About The Position

The Assistant Store Manager supports the daily operations of the Life Unlimited Thrift Store by providing leadership to staff and volunteers, ensuring excellent customer service, maintaining merchandising standards, and overseeing donation processing and inventory flow. This role serves as the acting manager in the Store Program Managers absence and ensures the store environment reflects Life Unlimited s mission.

Requirements

  • High school diploma or equivalent required; further education preferred.
  • 2+ years of retail or supervisory experience.
  • Strong leadership, communication, and customer service skills.
  • Ability to multitask and work in a fast-paced environment.
  • Computer proficiency, including Microsoft Office.
  • Ability to lift 50 lbs and stand for extended periods.
  • Must have valid drivers license.
  • Must carry minimum coverage applicable by law for auto insurance
  • Must receive seasonal flu vaccination
  • Flexibility to work weekends, holidays, and shifts at various Northland store locations.
  • Commitment to Life Unlimited s mission.

Responsibilities

  • Assist Store Manager in supervising day-to-day store operations, including opening and closing procedures.
  • Provide daily direction, coaching, and support to staff, volunteers, and temporary workers.
  • Ensure a welcoming environment for customers and donors.
  • Train team members in customer service, store policies, and operational procedures.
  • Oversee merchandise flow from donation intake to pricing, staging, and sales floor placement.
  • Maintain visual merchandising standards and store cleanliness.
  • Support loss prevention practices and store security.
  • Assist with accurate cash handling, drawer audits, deposit preparation, and reporting.
  • Help drive store performance using sales and productivity metrics.
  • Support volunteer engagement and scheduling.
  • Maintain compliance with safety procedures and operational standards.
  • All Other Duties as Assigned
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