Assistant Store Manager

My Melrose•Round Rock, TX

1d•Onsite

About The Position

The Assistant Store Manager shares the accountable for driving business results through effective selection, training and coaching of the store team in the key areas of sales, customer service, merchandise presentation, operations, human resources and loss prevention with the store manager. Work with upper management in executing and enforcing company policies and procedures. This position is regarded as “in training” for a Store Manager position.

Requirements

Customer Oriented
Friendly
Energetic
Enthusiastic
Motivation
Team Builder
Honesty / Integrity
Management Skills
Coaching and Development
Responsible
Delegating Responsibility
Detail Oriented
Ambition
Assertiveness
Initiative
Communication, Oral
Communication, Written
Time Management
Adaptability
Working Under Pressure
Ethical
Diversity Oriented
Safety Awareness
High School Graduate or General Education Degree (GED)
Based on Store Volume <1.5M – a minimum of 18 months experience as a Service Manager with Melrose or a similar retail environment or or equivalent position in a similar retail environment. Ability to manage 6 or more staff members. >1.5M - A minimum of 12 months experience as a Service Manager in a low or mid volume store at Melrose or a similar retail environment . Ability manage 4 or more staff members.
Ability to operate a POS cash register, calculator, scanner and related equipment.
Ability to perform high school level math.
Work long hours, including evenings and weekends and holidays, as necessary.
Maintain a business-like, professional and well groomed appearance at all times.
Must have reliable transportation.
Must be able to provide a phone number to be reached in case of store emergency by Alarm Company or staff members.
Occasional travel for training meetings may be necessary.
Must meet the minimum age of 18.

Responsibilities

Open and close store based on company guidelines.
Know concepts of visual presentation and use this knowledge to executive and maintain merchandise changes.
Manage loss prevention practices to safeguard company funds, property and store inventory from internal and external losses.
Maintain store appearance including product replenishment, general housekeeping of store and completing opening and closing procedures.
Communicate with Store Manager and/or District Manager in regard to all operational activities.
Ensure effective execution of all sale promotions.
Demonstrate leadership abilities in driving sales productivity.
Communicate sales goals daily to all staff members.
Demonstrate customer service techniques by ensuring a high level of interaction with customers.
Assist the Store Manager in training staff “how to” present and assist customers in merchandise selections.
Maintain a high level of customer service by ensuring that merchandising/recovery is completed and that register and cash wrap area is processing customers in a timely manner.
In coordination with Store Manager ensure accurate execution of promotional set-up of store.
Hands on involvement in floor moves and visual merchandising initiatives.
Maintain all wall displays and merchandise using required display fixtures, etc., while using appropriate ladder.
In coordination with Store Manager ensure that new staff members are trained per company standards.
Ensure that hiring practices result in quality staff members.
Ensure that substandard performance is addressed with fair and consistent corrective action.
Set and communicate clear performance expectations.
Train and develop staff.
Demonstrate leadership initiative through clear direction.
Motivate staff through positive interactions.
Ensure proper cash control within company policy.
Ensure proper banking procedures within company policy.
Maintain payroll within established guidelines.
In coordination with Store Manager educate staff members of potential causes of shrink.
Ensure compliance with company security and loss prevention policies and programs.
Properly operate and ensure that alarm system is kept functional at all times by performing alarm test on a regular basis.
In coordination with Store Manager maintain all employee files.
Maintain neatness and cleanliness of store.
Monitor all paperwork and maintain files and binders current.
Maintain store equipment in proper working condition.
Maintain store-level compliance with company standards of safety, security, facility maintenance, and postings/notifications.