Assistant Store Manager (Full-time)

Rag & Bone•Carlsbad, CA

3d•$24 - $26

About The Position

From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. Maintaining authenticity in a trend-driven industry also means creating a collaborative workspace that supports talent, creativity and forward-thinking. As New Yorkers, community has become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future The Role The Assistant Manager is an essential member of the store leadership team and a core partner to the Store Manager. The Assistant Manager is an active part of the store operations, customer experience, and employee development. Additionally, they coach and develop all supervisors and associates while contributing to an environment in which all team members are able to collaborate in order to consistently deliver best in class customer experiences. Please also note, Assistant Store Managers are eligible to participate in the rag & bone Bonus Program, and Incentive programs, which may result in bringing the total compensation to a higher range. What You’ll Do

Requirements

Minimum of 5 years of prior work experience in specialty retail with 1+ years in a management role

Responsibilities

Display best-in-class customer service techniques, build customer loyalty through maintenance of clienteling standards and sales interactions. Ensure that all staff on duty are doing the same
Demonstrate the ability to perform and train staff on all store operations tasks from register to stock room
Ensure cash handling and register procedures are maintained and executed
Ensure integrity of payroll procedures and store scheduling
Delegate appropriately to ensure efficiency of store operations and to develop team members
Coach and develop retail associates to meet store goals
Assist in the recruitment, onboarding, training and development of all staff
Identify, create, and manage the execution of all store business plans that drive performance results and maximizes business opportunities
Analyze sales reports and data to determine needs of the business and partner in setting strategies to achieve goals
Ability to build customer loyalty; grow and manage clientele
Maintain product knowledge and ensure delivery of this information to staff
Encourage and recognize opportunities for team selling
Understand and exemplify the rag & bone brand philosophy and lifestyle
Work closely with Visual Merchandising and Buying teams to advise on product assortment and displays based on customer demographics and market trends
Consistently act within core values of rag & bone
Model and teach store associates to support a positive client-centric environment
Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere