Assistant Store Manager (Hunter, NY, US)

Vail Resorts • Hunter, NY

39d • $25 - $28

About The Position

Responsible for providing high-end customer service and store support. Assistant manager directly oversees all aspects of operations and day-to-day routine work of rental and retail associates in store. Responsible for maintaining business standards and has increased decision-making authority. Assistant Manager acts as a knowledgeable representative of our brand and drives culture inside our retail and rental stores. Fulfills day-to-day work responsibilities for the organization as needed.

Requirements

• Proficient in Microsoft Office applications
• Excellent communications skills both written and verbal
• Minimum 2 years leadership experience
• Physically able to perform tasks that require moving up to 50lbs of weight, be able to stand at a work station for long periods of time while still being mobile at short notice.
• Have the ability to work weekends and holidays consistently throughout the season and an average of 9 - 10 hr shift a day.

Nice To Haves

• 2 years in retail and/or rental experience - preferred
• Knowledge and passion for talent development
• Self-motivated with the ability to multi-task
• Must be a team player and be able to handle fast paced stressful environment
• Possess the desire to offer the highest customer service standards to guests
• Familiarity with rental and retail POS system - preferred

Responsibilities

• Co-leading with a leadership team of 4 - 5 fellow Assistant Store Managers.
• Managing a team of 10 - 40+ employees
• Providing consistent and direct feedback, coaching, and guidance to team members.
• Designing, executing, and tracking training plans
• Ensuring department and staff have all necessary supplies
• Create a rewarding environment in which to work, generate a team atmosphere
• Protect company assets through loss prevention techniques. Managing inventory of rental and retail product.
• Communicate ideas or issues with Store and Regional Managers
• Manage operational schedules and payroll
• Remain current on new industry products and trends, and demonstrate knowledge of products
• Administrative duties
• Other duties as assigned

Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees