Full-Time Assistant Store Manager

LoveShackFancy•Shrewsbury, NJ

About The Position

The Assistant Store Manager (ASM) is responsible for assisting the Store Manager in the daily operation of the store. He/she must demonstrate leadership by maximizing profits, sales and the customer service experience. The ASM will be responsible for contributing a significant amount of the stores sales and will be goaled according to the store’s monthly sales plan. This individual will help to hire, train and manage store associates to achieve the sales and profit goals. The ASM will model the standards for customer service. While the manager is on duty, the assistant will ensure that the store maintains excellent visual presentation and housekeeping standards. He/she will operate the store in accordance with the company’s operational guideline, follow all loss control. We are looking for a talented and creative individual that is incredibly hard-working, highly motivated, organized and efficient, adaptable, energetic, professional, collaborative, supportive, a great communicator, and with an overall great work ethic.

Requirements

Minimum of three (3) years of experience in luxury retail management
Full understanding of specialty retail, including business development, visual merchandising and store operations
Computer skills to include operation of retail point of sale system, Word, Excel and email
Strong leadership critical thinking and problem solving skills. Delegate responsibility and work to the staff.
Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives
A positive, outgoing, high energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store’s business at all levels
A mentor and leader to staff and peers. Developing individual’s strengths and identifying opportunities.
A trainer able to teach skills in customer service, selling, and operations

Responsibilities

Achieve and exceed individual productivity and sales goals
Assist in achieving and exceeding the store’s productivity and sales goals
Set an example of exceptional customer service by modeling the desired customer service behavior and coaching the staff to achieve the same results. Practice and teach client development to the staff.
Assist the store manager to recruit, train, motivate and retain quality sales associates.
Assist the store manager in evaluation of individual associate’s performance to goals
Help maintain a high level of visual merchandising and housekeeping standards.
Perform daily opening and closing procedures including daily paperwork reconciliation and other operational tasks
Protect store assets and inventory. Bring any potential shrinkage information to the store manager’s attention
Enforce the company policies and procedures
Client Book Management and Clienteling