Assistant Store Manager

Mattress Firm • Bensalem Township, PA

14h • Onsite

About The Position

Join Mattress Firm and have the job of your dreams! Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career. Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match. The Assistant Store Manager will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Assistant Store Managers will execute MFRM selling programs and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center. This is a transitional role meant to develop your skills to become a store manager. Mattress Firm is America’s largest specialty mattress retailer, with more than 2,400 stores nationwide and a team of more than 6,000 Sleep Experts® who’ve helped millions of people achieve better sleep. The company is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Requirements

• Ability to lift, pull, and push 50+ pounds.
• Legal authorization to work in the United States without the need for sponsorship.
• Proof of eligibility to work in the United States.

Nice To Haves

• Bilingual preferred (Russian or Spanish).

Responsibilities

• Elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
• Execute MFRM selling programs and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.
• Serve as a lead in resolving customer-related issues and escalating when necessary.
• Assist the Senior Store Manager in driving company initiatives and achieving sales performance goals.
• Coach associates on selling practices.
• Ensure the execution of in-store merchandising in multiple store units.
• Support development of team members by providing technical and product knowledge information to associates, serving as subject matter expert.
• Assist Senior Store Manager with training of store associates.
• Promote a culture of coaching by providing insights as to how team members can improve the customer experience they provide and increase their selling aptitude.
• Achieve or exceed store financial targets through effective execution and customer service at the store level.
• Ensure store execution of product merchandising, marketing, and POP standards.
• Follow Mattress Firm procedures for product transfers to ensure proper documentation of inventory.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories
• Additional bonus opportunities may be available and awarded at the discretion of the Company for eligible Leadership and individual contributor roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees