Assistant Store Manager
About The Position
Assistant Store Managers in Training are learning the various responsibilities and functions of the following roles: Assistant Store Manager, Operations Assistant Store Manager, Night Operations Assistant Store Manager, and Specialty Assistant Store Manager. At a high level, ASMs in Training will learn how to support the Store Manager in developing strategies and objectives toward driving store sales and profitability. They will learn how to accomplish these objectives through effective leadership of and communication to their Associates.
Requirements
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
- 3 years of work experience.
Responsibilities
- Supervising Associates in the selling effort, ensuring the store's in-stock position, and maintaining an appealing and organized store appearance.
- Staffing and scheduling.
- Identifying and resolving stock deficiencies.
- Supervising associates in selling behaviors.
- Resolving customer issues and concerns.
- Supporting service needs for both installed sales/special orders and product sales.
- Interviewing, hiring, motivating, coaching, training, developing, and communicating to associates.
- Learning the performance management process, including semi-annual review of associate performance and how to execute the associate disciplinary process when necessary.
- Supervision of front end processes involving sales and return transactions, as well as special services and lot support.
- Overseeing the back end processes, including receiving and freight teams to ensure that merchandise is received and stocked appropriately.
- Maintaining and operating all store equipment and systems.
- Managing daily financial operations.
- Developing a command of store standard operating procedures (SOP's), especially those involving Safety compliance.
- Driving department profitability through analysis of sales trends.
- Working with key partners (Store Managers, Field Merchandising, MET Teams) to plan merchandise placement and signing.
- Supporting stock integrity through inventory management processes.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
