Tractor Supply-posted 16 days ago
Full-time • Entry Level
Onsite • Nokomis, FL
5,001-10,000 employees
Building Material and Garden Equipment and Supplies Dealers

This position is responsible for proficiency in all areas of a retail operation. The position serves as the second in charge of operations to the Store Manager. Duties include providing leadership and direction to the store team, ensuring a positive customer shopping experience and performing operational activities throughout the store and giving appropriate direction to the store Team Members. This position is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.

  • Maintain regular and predictable attendance.
  • Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
  • Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
  • Take the initiative to support selling initiatives (TEAM): Thank the Customer Engage with the customer and/or pet Advise products or services Make it Memorable
  • Assist Store Manager in Store Operations including: driving sales and profit, customer loyalty, planning, prioritization, and delegating of daily tasks.
  • Support Assist Store Manager in Team Member counseling, hiring/staffing decisions, scheduling, Team Member training and development, and maintaining a productive work environment.
  • Store leader during Store Manager's absence (PTO, LOA, etc.)
  • Ordering live goods and store supplies
  • Train and certify Team Leaders in receiving process
  • Lead and coach store team members on store operations to grow sales and profitability of their stores.
  • Drive sales and profit through driving top line sales, creating and modeling behaviors to support a culture of selling, executing merchandising initiatives, expense control, profit/loss management, as well as protecting company assets and reducing shrink
  • Execute assigned basic, promotional, and seasonal merchandising activities.
  • Perform Opening/Closing procedures.
  • Transport and make deposits to bank.
  • Assess store conditions and assign duties.
  • Organize and prioritize workflow through the use of the daily planner.
  • Recovery of merchandise.
  • Participate in mandatory freight process.
  • Perform regular and promotional price change activities.
  • Resolve customer complaints/issues and ensure the customer has a positive experience.
  • Adhere to loss prevention standards and respond to any alarm calls as needed.
  • Communicate with Team Members on job functions, responsibilities and financial goals.
  • Operate cash register/computer supervising cash handling procedures.
  • Assist Team Members on appropriate application of policies and procedures.
  • Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required
  • Complete all documentation associated with any of the above job duties
  • May be required to perform other duties as assigned
  • Previous retail leadership experience is required.
  • Experience with pet/live animal knowledge is strongly preferred.
  • Supervisory experience preferred.
  • Must be at least 18 years of age and possess a valid driver's license.
  • A high school diploma or equivalent is preferred, but not required.
  • Regardless of education level, Associates must be able to read, write and count accurately.
  • Ability to perform and execute principle responsibilities of Team Members.
  • Ability to read, write, and count accurately.
  • Pet/Live Animal, pet food, pet product knowledge is strongly preferred.
  • Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
  • Basic computer skills.
  • Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members.
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