Assistant Store Manager

Goodwill of Western New YorkTown of Amherst, NY
$20 - $25

About The Position

Lead daily store operations, inspire your team, and help turn donations into opportunity - every single day.

Requirements

  • At least 1 year of retail experience
  • Reliable vehicle and valid NYS driver’s license
  • Strong verbal and written communication skills
  • Excellent leadership abilities and professionalism under pressure
  • Passion for service and developing others

Responsibilities

  • Support the Store Manager in leading all areas of store operations, customer service, production, and people development
  • Step in and perform all Store Manager duties in their absence - modeling professionalism and leadership
  • Execute operational plans to achieve daily, monthly, quarterly, and yearly budget goals
  • Train, develop, and coach team members; reinforce strong customer service and production standards
  • Reinforce high customer service standards and ensure a welcoming, mission aligned environment
  • Assist with scheduling and developing team capabilities to meet production expectations
  • Monitor donation levels and request merchandise from the warehouse to meet sales targets
  • Become proficient in all areas of production and store operations
  • Uphold HR, safety, loss prevention, and compliance standards at all times
  • Prepare and review required store reports and participate in staff meetings and huddles

Benefits

  • Opportunities for skill development, internal mobility, and leadership growth
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