Store Assistant Mngr I

The Salvation Army USA Central TerritoryIndependence, MO
6d$16Onsite

About The Position

The Salvation Army is seeking a motivated and dependable Assistant Store Manager to support daily operations of our thrift store. This role assists the Store Manager in achieving sales and production goals, supervising staff, ensuring safety and compliance, and creating a positive shopping experience for customers. The Assistant Store Manager plays a key role in staff development, inventory control, and store appearance while supporting The Salvation Army’s mission.

Requirements

  • High School Diploma or equivalent
  • 2 years of retail experience (thrift or donation-based retail preferred)
  • Valid Driver’s License and ability to drive per Salvation Army policy
  • Basic computer skills (POS systems, payroll, inventory systems)
  • Ability to communicate effectively in English
  • Strong attention to detail and ability to handle cash accurately
  • Ability to stand for extended periods
  • Frequent walking, reaching, bending, stooping, and lifting
  • Regularly lift up to 50 lbs; occasional team lifting up to 100 lbs
  • Ability to work in a store environment with moderate noise, dust, and temperature changes

Nice To Haves

  • Associate’s degree
  • Supervisory or leadership experience

Responsibilities

  • Support training, supervision, scheduling, and performance monitoring of store staff
  • Assist with recruiting, interviewing, onboarding, and corrective action documentation
  • Review and approve time and attendance; submit payroll as assigned
  • Ensure compliance with Salvation Army employee policies
  • Provide guidance and support to ARC beneficiaries assigned to the store
  • Help implement strategies to meet daily production and sales goals
  • Supervise donation processing, sorting, pricing, hanging, and product presentation
  • Ensure product rotation and timely processing of inventory
  • Coordinate with central warehouse and support eCommerce production quotas
  • Maintain store cleanliness, organization, and visual standards
  • Ensure compliance with OSHA and Salvation Army safety policies
  • Monitor floor layouts and merchandising standards
  • Implement product control procedures to reduce shrinkage and spoilage
  • Report maintenance or repair needs promptly
  • Create a welcoming and enjoyable shopping environment
  • Interact positively with customers and model excellent customer service
  • Support customer development and retention initiatives
  • Follow approved cash handling procedures for opening and closing registers
  • Assist with bank deposits and daily financial reporting
  • Track inventory and report sales and production results
  • Communicate regularly with the Store Manager and ARC Administration
  • Share incidents, concerns, ideas, and operational updates
  • Assist in managing store expenses within budget guidelines

Benefits

  • Medical, Dental, Vision & Hearing Coverage through Anthem Blue Cross Blue Shield – multiple plan options with affordable premiums and low copays.
  • Prescription Coverage with Express Scripts – mail-order options for convenience and lower costs.
  • Flexible Spending Accounts (FSA) for healthcare and dependent care expenses.
  • Employer-Paid Basic Life Insurance and options to purchase additional voluntary life coverage for you and your dependents.
  • Short- and Long-Term Disability Insurance through Unum, including income-protection buy-up options.
  • Supplemental Aflac Plans (Accident, Critical Illness, and Hospital Indemnity) to help offset unexpected medical costs.
  • MetLife Pet Insurance available with preventive care options for your furry family members.
  • Employee Assistance Program (EAP) offering 24/7 confidential counseling, legal, and financial resources.
  • Paid Time Off (PTO) and Paid Holidays each year.
  • Retirement Savings Plan (403b) with employer match eligibility.
  • Opportunities for growth, training, and career development within one of the nation’s largest and most trusted nonprofits.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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