Assistant Store Manager

Delaney Tire and Auto•Wilmington, NC

3d•$50,000 - $60,000•Onsite

About The Position

At Delaney Tire and Auto , we are committed to delivering high-quality automotive services, including inspection, diagnosis, and repair. Our team relies on ASE-certified expertise and years of professional experience to ensure every customer receives dependable and trustworthy service. We are currently seeking Automotive Service Managers to lead and oversee all service-department activities within our retail location specializing in tires, automotive parts, and mechanical repair services. This position serves as a Store Manager developmental role , and Delaney Tire and Auto is dedicated to training, supporting, and promoting team members from within.

Requirements

Minimum of 2 years of store or service manager experience
Strong general automotive knowledge
Excellent customer service and communication skills
Proven leadership and team-building abilities
Ability to work a flexible retail schedule, including weekends, evenings, and holidays
Valid driver’s license

Responsibilities

Delivering exceptional customer service by listening, consulting, and communicating clearly with customers
Following up on service requests, repair timelines, and customer concerns
Overseeing complete vehicle inspections and providing comprehensive repair recommendations
Building computerized repair orders, sourcing parts, and maintaining accurate documentation
Presenting estimates, discussing pricing, and promoting current service specials
Leading, training, and developing team members in alignment with company vision, values, and culture
Supervising up to ten employees
Overseeing technician performance in inspection, diagnosis, and repair of domestic, European, and Asian vehicles
Managing inventory counts and supply needs
Maintaining overall cleanliness, safety, and organization of the facility
Performing other duties as assigned