Assistant Store Manager

EVERYTHING BUT WATER•Charlotte, NC

1d•Onsite

About The Position

The Assistant Store Manager is responsible for supporting the Store Manager in maintaining a customer-centric environment by making customers a priority while driving sales. In the Store Manager's absence, they are expected to successfully manage the day-to-day store operations, staffing, and inventory management. In this role, the Assistant Store Manager will collaborate with the Store Manager to lead a team of dynamic Associates while providing customers with extraordinary service. Everything But Water is the largest specialty retailer of women’s swimwear and resortwear in the US, with over 90 stores coast-to-coast and a leading website. The company offers an unparalleled, year-round selection of head-to-sandy-toe getaway essentials, from designer swimsuits, cover-ups, and sundresses to jewelry, totes, sandals, and more. Associates are passionate about helping women feel beautiful and confident, creating a memorable shopping experience by consistently delivering amazing customer service. The company offers rewarding growth opportunities in store management, merchandising, planning, distribution, finance and technology for smart, customer-obsessed people with a love of fashion.

Requirements

3-5 years of experience in retail sales
1-2 years in retail management
Open availability to include nights, weekends, and holidays
Effective customer engagement skills
Basic merchandising and visual skills
High level interpersonal and communication skills
Physical requirements include the ability to stand and walk for an eight-hour shift; climb a ladder; and lift a minimum of 10 pounds
Must be 18 years of age or older
Must be fluent in English (speak, read, write)
Must be able to work single shifts (work alone from time to time)

Responsibilities

Manage sales and expenses to optimize results
Support Store Manager in maintaining staffing levels consistent with business needs to ensure excellent customer service
Ensure adequate shift coverage and scheduling to business needs including covering shifts is schedule Associate is unable to work
Assisting Store Manager with recruiting, hiring, and training Associates
Maintain brands standards around cleanliness, organization, and visual presentation
Support Store Manager to build a culture of collaboration and accountability
Demonstrate clear understanding of sales goals and align behaviors accordingly
Supervise and train staff in Store Manager’s absence