Assistant Store Manager (Woodfield Mall)
TravisMathew•Schaumburg, IL
•Onsite
About The Position
TravisMathew is a premium apparel brand inspired by the sun, surf, and sand of Southern California, known for bridging the gap between performance and lifestyle apparel. The company operates through premium wholesalers, a leading e-commerce business, and retail stores globally. The Assistant Store Manager is responsible for assisting in managing the day-to-day retail operations of their assigned store, encompassing sales and service, team leadership, and operational excellence.
Requirements
- Proficient in Microsoft Applications
- Proficient in point-of-sale (POS) systems
- Proficient in back-office operations management
- Proficient in visual merchandising
- Ability to recruit, train, manage and develop a team
- Ability to work effectively and collaboratively with cross-functional teams and stakeholders
- Ability to make decisions independently, or escalate when applicable
- Ability to work non-traditional hours; weekends, evenings and holidays
- Strong written and verbal communication skills
- Minimum 3 years’ experience in a client service-related capacity
- Minimum 2 years’ experience in retail store management
Nice To Haves
- Bachelor’s Degree in Business or related field preferred
Responsibilities
- Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
- Connect with in-store clients and develop / retain a following of repeat clients to drive sales
- Assist in developing and implementing strategies to drive sales and key performance indicators
- Assist in recruiting and training a team of support managers and client experience focused associates
- Train and coach team to meet and / or adhere to client service standards and company policies and procedures
- Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business
- Implement product and visual merchandising directives and techniques to maximize space and drive sales
- Manage inventory control procedures including product receipt, transfers and returns
- Manage and maintain store cleanliness and organization, including front of house and stock space
- Foster a work environment focused on teamwork and productivity
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
251-500 employees
