Management - Assistant Store Manager

Steins•Kenosha, WI

24d•Onsite

About The Position

The Assistant Store Manager is responsible for supporting the execution of the operational strategy that optimizes the overall performance of the store. Specifically focusing on revenue growth, increased profitability, exceptional presentation standards, excellence in customer experience, safety, security, and upholding high standards pertaining to associate acquisition, retention, and performance while positioning the company as the premier garden and home center.

Requirements

Bachelor’s Degree or minimum 2 years related experience.
General knowledge of key retail metrics, and consumer and product trends.
Strong interpersonal and relationship-building skills to develop sound partnerships with store personnel, vendors, buyers, and corporate leadership.
Sound computer proficiency (Microsoft Office, Inventory, and POS software)
Strong collaborative, motivation, and communication skills.
Ability to influence others through fact-based analytical skills and experience leading others to obtain results.
Demonstrated ability to appropriately lead and develop associates—provide coaching to store associates.
Ability to manage the entire property and multiple projects efficiently with excellent organizational skills while generating a superior customer experience.
May be asked to support other store locations as needed to support company activities and business needs. (~15% of the time)

Nice To Haves

Supervisory experience is preferred but not required.

Responsibilities

Personally assist in developing a culture that understands, demonstrates, and is passionate about the vision, mission, and values of the organization.
Assist the Store Manager in attaining optimal financial performance through consistently exceeding customer expectations while maintaining excellent in-store operations.
Develop a complete understanding and assist in the daily execution to obtain the store's financial goals, budget, company initiatives, programs, and policies in alignment with the company’s vision, mission, and values.
Execute all company merchandising and marketing plans and programs, ensuring precise and timely set-up, excellent execution, accurate and timely feedback.
Effectively monitor daily store performance, regularly review key performance indicators and controllables with your Store Manager, share successes, communicate opportunities, and collaborate on resolutions to obtain business unit objectives.
Ensure store processes such as inventory receiving, associate scheduling, customer service, store housekeeping, and lead process improvements.
Ensure company initiatives, objectives, programs, and policies are timely obtained through comprehensive, effective, and proactive communication and implementation.
Foster a culture of open two-way communication with all staff to insure positive morale, upward flow of creative ideation, and effective conflict resolution for the benefit of the associates, customers, and the company.
Meet all compliance and regulatory obligations including, but not limited to: hiring, benefits administration, workers' compensation, labor laws, local ordinance, reporting, licensing, etc.
Develop and maintain a safe customer and associate environment by leading safety and security teams and related initiatives.
Share your observations on property, equipment, or fixture deficiencies with your Store Manager to develop a proactive improvement plan to maintain proper store conditions.
Effectively manage staffing levels, associate development, knowledge retention, succession planning, flexibility, passion for the company vision and mission, and uphold the company values.
Ensure the effective maintenance and protection of company assets, including physical structures, vehicles, equipment, inventory, personnel, and financial assets.