Assistant Store Manager

Caleres • Salem, NH

1d • Onsite

About The Position

If you're looking for that next step in your career, make it famous! To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for athletic, fashion and casual shoes for the whole family from hundreds of name brands. As a full-time Assistant Store Manager, you are passionate about providing the best shoe store experience for the whole family through customer engagement. You do this by acting in the role of the store leader in the absence of the Store Manager. You are a people leader, developing your ability to motivate a team to achieve sales targets and growth goals. Through personal demonstration, training, and development, you support an in-store culture where customers say, “I’ll take it” and are loyal to your store, our brands, and our company. You are enthusiastic about the product and presentation of your store, staying up to date on trends, and supporting the education of the store team to do the same. Most importantly, you LOVE shoes, and regardless of your style, you help every person who enters your store experience a little bit of that Famous Feeling.

Requirements

• Has a High School Diploma/GED
• Has at least 1 year of sales experience (retail sales preferred)
• Demonstrates experience in interviewing, hiring, and training people
• Exhibits an ability to lead, manage, motivate, and communicate positively with store Associates at all levels
• Displays ability to train, coach and develop Associates to provide an engaging customer experience and execute operational tasks
• Exercises independent judgment and discretion partnering with Store Sales Manager, as needed
• Demonstrates strong cognitive skills, including problem solving analysis, decision making, and financial and quantitative analysis
• Has advanced working knowledge of general retail practices and procedures
• Can work a flexible schedule to meet the needs of the business, including holidays, nights, weekends, and extended hours
• Has basic computer skills

Responsibilities

• Inspire the Customer Connection: Inspire associates with integrity and drive, fostering a culture of caring and camaraderie focused on customer relationships, operational excellence, and flawless delivery of both. Infuse coaching moments for the selling behaviors behind our Customer Connection.
• Champion Talent Discovery: Be enthusiastic and proactive about seeking out and networking with exceptional external talent. Collaborate with the Store Manager to interview and hire individuals passionate about creating top-notch customer experiences driven by attentiveness to service and determination to sell.
• Ace Retail Operations & Support Staffing Levels: Know retail operational fundamentals and ensure the store runs efficiently. Manage daily operations from pricing to shipping processing and inventory, leveraging store standards. Support staffing levels set by the Store Manager considering Associate availability, peak days, and seasonal hiring needs.
• Leverage Insights to Deliver Results: Take accountability for goals and their impact on the location’s overall performance. Drive sales with purpose and determination to achieve goals and, in partnership with the Store Manager, apply insights and observations to continually improve results.
• Be a Culture Builder: Support a work and team environment where diversity and inclusivity are valued, ensuring each associate feels included and respected. Maintain and encourage a positive and proactive mindset, leading by example and uplifting and supporting others. Increase retention and improve Associate effort and performance through elevated engagement.
• Be our Store Manager’s Right Hand: Step into the Store Manager's role when they are away, further developing and refining people leadership and store management skillset. Ensure adherence to policies and compliance of all company programs through training, ongoing development, and consistent inspection and follow-up. Accurately assess strengths and opportunities of the team to develop internal talent in partnership with the Store Manager.
• Other responsibilities may be performed as needed to ensure the needs of the business are met.

Benefits

• Our Shoe Discounts. No matter your style, we’ve got your perfect fit covered with a 30% Associate Discount across Caleres's retail stores - Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Career Development and Learning Opportunities. We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow their careers at our corporate offices.
• Relaxed Dress Code & Small Team Environment. You will be a valued member in a supportive and hands-on setting. Our relaxed dress code policy lets you showcase your authentic self while you work.
• Daily Access to Pay. Love an early pay day? Get paid as you earn (without the fees) with Dayforce Wallet
• Ease of Transferring Locations. We have over 850 store locations you can easily transfer within.
• Employee Assistance Programs. Receive 24/7 access to a comprehensive suite of individual support options, including emotional support, work-life solutions, legal guidance, financial resources and more, via online & phone.
• Benefit Offerings: PTO, Health, and Retirement for eligible full-time associates. To learn more details about our Total Rewards program, visit www.yourcaleres.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees