Assistant Store Manager

Sun Com Mobile

9h•Onsite

About The Position

This Assistant Store Manager role focuses on achieving sales targets and maintaining operational excellence. Key responsibilities include exceeding monthly sales quotas, delivering high-quality sales, and driving the sale of preferred products like handsets, rate plans, features, and accessories. The role also involves acting as a role model and assisting new hires and peer Retail Sales Consultants. Operationally, the position requires strict adherence to company policies and paperwork procedures, mastering required systems such as RQ4 and Paycom, and diligently checking sales paperwork for accuracy. The Assistant Store Manager is responsible for following cash depositing procedures, protecting company assets, and exercising judgment to prevent fraudulent purchases. Store opening and closing checklists must be completed accurately and on time, and any inventory deficiencies must be immediately communicated to supervisors. Safeguarding all company codes and passwords, maintaining store appearance, and completing all required training within established timelines are also crucial. Additionally, the role involves following company policies, accurately recording time and attendance, adhering to schedules, providing adequate notice for time off, and taking personal responsibility for problems within one's control.

Requirements

At least 18 years old and legally able to work in the United States without restrictions.
Minimum of 4 days/30 hours per week.
Able to stand for long periods of time.
Must have reliable transportation to location, training and off-site meetings

Nice To Haves

Spanish language proficiency
High school or equivalent education
1 year of Management experience
1 year of Retail sales experience

Responsibilities

Exceed monthly sales quotas.
Deliver complete, high quality sales that exceed the company's benchmark on key metrics.
Drive sales of preferred handsets, rate plans, features and accessories, per company guidance and benchmarks set by management.
Practice specific behaviors and best practices to generate and maximize sales and key metrics, as indicated by management.
Perform as a role model and offer assistance for all new hires and peer Retail Sales Consultants.
Perform other work-related tasks, as assigned by management.
Adhere to all policies, as outlined in the Handbook and other company communications.
Adhere to all paperwork procedures, as outlined in the Handbook, Training Courses and Sun Com policy documents.
Master all required systems: RQ4, Paycom, etc.
Regularly check sales paperwork to review for discrepancies/errors.
Follow all Cash Depositing procedures and accept full responsibility for all deficiencies caused by your error or negligence.
Protect and maintain Company assets.
Use proper judgment to avoid fraudulent purchases, even those that may otherwise comply with Company restrictions on quantity and type of devices that can be purchased by customers.
When opening or closing a store, accurate & timely completion of related checklists with zero errors.
Immediate communication of any inventory deficiency to supervisors for review.
Safeguard all codes & passwords (i.e. RQ4, Carrier logins, Email, Security).
Maintain store appearance.
Complete all required training within the timeline established by management.
Follow the letter and spirit of Company policies as outlined by the Handbook and management.
Consistently and accurately record time & attendance in the RQ4.
Adhere to schedule & provide company with adequate notice for all requested time off.
Take personal responsibility for all problems within your control.