Assistant Store Manager, sense

Tractor Supply Company • Opelousas, LA

1d • Onsite

About The Position

This position is responsible for proficiency in all areas of a retail operation. The position serves as the second in charge of operations to the Store Manager. Duties include providing leadership and direction to the store team, ensuring a positive customer shopping experience and performing operational activities throughout the store and giving appropriate direction to the store Team Members. This position is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.

Requirements

• Experience: Previous retail leadership experience is required. Experience with pet/live animal knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver’s license.
• Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Associates must be able to read, write and count accurately.

Nice To Haves

• Ability to perform and execute principle responsibilities of Team Members.
• Ability to read, write, and count accurately.
• Pet/Live Animal, pet food, pet product knowledge is strongly preferred.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
• Basic computer skills.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
• Take the initiative to support selling initiatives (TEAM):
• Thank the Customer
• Engage with the customer and/or pet
• Advise products or services
• Make it Memorable
• Assist Store Manager in Store Operations including: driving sales and profit, customer loyalty, planning, prioritization, and delegating of daily tasks.
• Support Assist Store Manager in Team Member counseling, hiring/staffing decisions, scheduling, Team Member training and development, and maintaining a productive work environment.
• Store leader during Store Manager’s absence (PTO, LOA, etc.)
• Ordering live goods and store supplies
• Train and certify Team Leaders in receiving process
• Lead and coach store team members on store operations to grow sales and profitability of their stores.
• Drive sales and profit through driving top line sales, creating and modeling behaviors to support a culture of selling, executing merchandising initiatives, expense control, profit/loss management, as well as protecting company assets and reducing shrink
• Execute assigned basic, promotional, and seasonal merchandising activities.
• Perform Opening/Closing procedures.
• Transport and make deposits to bank.
• Assess store conditions and assign duties.
• Organize and prioritize workflow through the use of the daily planner.
• Recovery of merchandise.
• Participate in mandatory freight process.
• Perform regular and promotional price change activities.
• Resolve customer complaints/issues and ensure the customer has a positive experience.
• Adhere to loss prevention standards and respond to any alarm calls as needed.
• Communicate with Team Members on job functions, responsibilities and financial goals.
• Operate cash register/computer supervising cash handling procedures.
• Assist Team Members on appropriate application of policies and procedures.
• Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required
• Complete all documentation associated with any of the above job duties
• May be required to perform other duties as assigned

Benefits

• Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members.
• Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees