Assistant Store Manager - Queens Center Mall

Inditex•New York, NY

54d•Onsite

About The Position

As the second person in charge of the store, together with the director, you are the global figures in the store. You will support managers by leading the team to achieve the store's objectives while meeting the company's management standards and ensuring a good customer experience. You'll have a global vision of the business and link between the three key parts: product, operations and people. As a team leader and inspirer, with knowledge of fashion and product. You will also have strong organizational and planning skills; as well as being analytical, with the ability to interpret reports from all areas of the store (product, operations, people), draw conclusions and implement improvements. In addition to being innovative, with a great capacity to adapt and lead change.

Responsibilities

Supports the director in managing all sections to achieve sales targets.
Monitor product display in all sections.
Ensure that in all sections product analysis is carried out (shortcomings, competition and trends) to carry out the different actions and thus achieve better results.
Commercial analysis to execute actions that improve sales (Retail, Business Map, product reports, Teams communications).
Continuous communication and feedback is given to both the central and the country sales team.
Monitor the communication flow of all departments.
Support the director in the management of warehouse stock and merchandise flows, taking into account the criteria of the Commercial Manager.
Support the director by executing the organization and planning of people and processes.
Ensure that teams work to company standards achieving appropriate productivity.
Supervise the operation of the store devices and ensure that the technological part works well and provides a good shopping experience.
Support management team by ensuring compliance with omnichannel-related processes (SINT, IPOD, STORE MODE, CC).
Lead the implementations of new projects and commercial and operational updates.
Responsible for and ensure that SHRINKAGE is minimized and coordinate action plans regarding the needs of the store.
Lead the standards of customer service in your store.
Ensures that incidents are resolved in time.
Help the manager manage the budget of hours with respect to the needs of the store.
Execute the process of preparing schedules in all sections and ensure coverage appropriate to the sales dynamics and operational workload of the store.
Supervise all types of training (on-boarding, mandatory training on the Tra!n platform, job training, etc.)
Support the director in the development of succession plans (quarry) by identifying and training potential candidates.
Develop, recognize, and give constructive feedback.
Leads compliance with occupational risk prevention, health and safety at work standards.