Assistant Store Manager

CLYDESDALE HOLDING LLC DBA CALIBER CAR WASH•Ocala, FL

12h•Onsite

About The Position

Caliber Car Wash was founded in 2018 in Atlanta, GA, with the goal of building a "best in class" car wash company focused on improving the customer experience. The company currently operates over 50 locations throughout the southeast and Texas, with projected growth to over 100 sites in 3 years. Caliber is dedicated to the communities they serve through superior customer service. The company's purpose is to improve people's lives by providing career opportunities and professional growth to teammates and by providing exceptionally clean cars through an outstanding customer experience. Caliber Car Wash is seeking to hire a full-time Assistant Store Manager with a minimum of two years of customer service management experience to operate its brand new state-of-the-art express tunnel car wash. The Assistant Store Manager is essential to the structure of the car wash, ensuring the highest level of customer service satisfaction. The company is looking for someone who wants to find a long-term career and grow with the company, possessing a good attitude, strong work ethic, strong attention to detail, and the ability to see things through to completion.

Requirements

Have a minimum of 2 years’ management experience
Demonstrate the ability to develop and train workforce, build relationships, and get results through others
Be proactive in developing and utilizing effective strategies to meet client and internal deadlines
Be passionate about delivering superior customer service and take pride in driving location success
Possess excellent listening, organization, problem solving, and follow-through skills
Thrive in a team environment and be a positive team player
Be willing to work a flexible schedule including weekends
Have computer proficiency and POS systems
Strong attention to detail and seeing things through to completion
Have a good attitude and a strong work ethic
Be available for work, to complete work properly, and complete work on time
Exemplify the Caliber Core Values: Consistent, Accountable a Leader, has Integrity, strives to Be the Best, Efficient, and Respectful

Nice To Haves

service industry experience strongly preferred

Responsibilities

Train, and coach staff to achieve top performance and develop employees for future growth
Investigate and resolve any customer questions, problems, or complaints
Communicate all company goals to branch staff
Ensure the growth of the business and be committed to the company’s success