7 Leaves Cafe [Downey] - Assistant Store Manager (California)

7 Leaves Cafe•Downey, CA

16h•$22 - $23•Onsite

About The Position

We are looking for someone who is focused on customer service and sales growth! In this role, the Assistant Manager will work alongside the Store and District Managers to support store operations, lead our team, and be decisive with issues that arise, quickly and proactively to ensure excellent customer service and a safe work environment. Expect to wear many hats, from hiring and training to cash management and inventory. This hourly position requires hard work, dedication, and a passion for serving others.

Requirements

Must be able to work at any location in the assigned district or county
Have an excellent communication, problem-solving, interpersonal, and organizational skills
Have strong leadership skills and able to use it to coach and develop team members
Have a strong team well-being and sales-focused mindset
Eager to learn and build on constructive feedback
Able to manage store operations independently and effectively in a fast-paced environment
Able to manage multiple situations simultaneously and ensure that established service levels are achieved at all times
Possess the ability to deliver constructive feedback, and guide conflict resolution
Able to develop and grow future leaders for the organization
Have at least 1 year of customer service or retail management experience
Prolonged periods of standing, stooping, and walking
Must be able to regularly lift at least 45 lbs.

Responsibilities

Through their leadership, oversee the day-to-day operations of the store, through reinforcement of 7 Leaves' commitment to great customer service, quality of product, and a safe, welcoming environment
Communicating frequently with the Store Manager to oversee the success and growth of their store while delegating necessary day-to-day and long term tasks.
Training, hiring, and overseeing the development of Team Members and being the first point of contact for any issues related to the store, other team members, and/or guests
As a member of the team understand all proper safety, quality, and conduct standards and reinforce these to your team as well as your own actions
Ensuring the proper inventory, storage, and ordering of supplies for our team members to perform their duties and serve our community
Inspire and encourage a team of dedicated and goal-driven individuals to create a positive impact in their community
Schedule and communicate to Team Members to ensure the necessary operations of the store at every point of the day
Collaborating with Store Manager and District Manager t o make effective decisions, execute company wide initiatives, and address issues or opportunities to help grow our business and customer base
Confidentially intake workplace disputes and taking appropriate actions to document, address and resolve issues