Assistant Store Manager

CLYDESDALE HOLDING LLC DBA CALIBER CAR WASH•Durham, NC

9h•Onsite

About The Position

Caliber Car Wash, founded in 2018, aims to be a "best in class" car wash company focused on improving the customer experience. Operating with over 50 locations and projected to grow to 100+ sites in 3 years, Caliber is dedicated to superior customer service and improving people's lives through career opportunities and professional growth. The Assistant Store Manager is a full-time position essential to the car wash's structure, ensuring the highest level of customer service satisfaction at a brand new state-of-the-art express tunnel car wash. The company is seeking a solutions-oriented, proactive leader with a good attitude, strong work ethic, attention to detail, and follow-through, who desires a long-term career and growth within the organization.

Requirements

Have a minimum of 2 years’ management experience; service industry experience strongly preferred
Demonstrate the ability to develop and train workforce, build relationships, and get results through others
Be proactive in developing and utilizing effective strategies to meet client and internal deadlines
Be passionate about delivering superior customer service and take pride in driving location success
Possess excellent listening, organization, problem solving, and follow-through skills
Thrive in a team environment and be a positive team player
Be willing to work a flexible schedule including weekends
Have computer proficiency and POS systems

Responsibilities

Train, and coach staff to achieve top performance and develop employees for future growth
Investigate and resolve any customer questions, problems, or complaints
Communicate all company goals to branch staff
Ensure the growth of the business and be committed to the company’s success