ASSISTANT STORE MANAGER

Goodwill Southeast Georgia•Pooler, GA

26d•Onsite

About The Position

As an Assistant Manager for Goodwill, you will assist the Store Manager in maintaining an organized and efficient store that creates an enjoyable shopping experience for customers. Your journey with us ensures your work brings purpose as it directly impacts our mission services & the communities we serve. We welcome you as you are. To that end, we believe Goodwill’s strength lies in the diversity of those we employ, educate, and serve.

Requirements

High school diploma or equivalent, with a minimum of 2 years of retail sales experience and 2 years of supervisory experience.
Strong leadership skills with the ability to train, develop, and motivate staff.
Customer-focused with a proven ability to drive sales.
Experience working with diverse customer groups and individuals with disabilities.
Ability to identify when to escalate issues to management.
May require travel to other store locations.
Frequently move racks and stock, lifting up to 10 pounds regularly and up to 25 pounds occasionally.
Position requires standing for extended periods

Responsibilities

Supervise employees engaged in sales, inventory, cash reconciliation, and customer service in accordance with established policies.
Open and close the store at scheduled times and perform mid-shift duties.
Understand budgeted sales goals and assist the manager in achieving these through daily budget sheets, inventory management, pricing, and customer service.
Build and maintain a motivated and well-trained sales team, inform staff of promotions and policies, and evaluate employee performance.
Complete weekly and daily sales reports, manage inventory, order stock, maintain sales logs, process payroll, and schedule staff.
Display and merchandise stock to create an appealing selling environment.
Address customer complaints regarding sales, merchandise, or store policy efficiently and tactfully.
Perform tasks of subordinates, including organizing displays and assisting customers.
Collaborate with program staff to provide effective training for participants.
Schedule daily tasks, evaluate team performance, and make recommendations.
Ensure compliance with all policies and procedures.
Complete related assignments to support the organization's mission.