Assistant Store Manager

Carters Inc. • Hamilton, OH

1d • Onsite

About The Position

As an Assistant Store Manager, you will be the first face of the brand for growing families, assisting new parents and grandparents, introducing them to baby essentials, and helping them prepare for various parenting milestones. The role requires a leader who fosters a welcoming and inclusive environment, values and optimizes team skills, and educates on product styles, features, and benefits. Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, including Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands, and is the #1 most-purchased children’s clothing brand. The company is an industry leader known for quality, from its products to the careers offered. Carter's maintains a close-knit culture, investing in teams with training and development programs to foster collective success. A career at Carter’s emphasizes connections between customers, teams, and families, characterized by caring, teamwork, flexibility, and growth.

Requirements

• A positive and solutions-oriented mindset
• Effective and professional verbal and written communication skills
• Demonstrated leadership, supervisory, and customer engagement skills
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
• Minimum of 1 year of retail or related management experience
• A high school diploma or GED
• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time
• Climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits
• Foster a positive, safe, and inclusive environment for employees and customers
• Consistently model service standards and omnichannel experience while coaching others to success
• Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team
• Build customer loyalty through Company sponsored programs, including credit
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team
• Recognize exceptional performance and redirect employees when needed
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement
• Reduce loss through a consistent level of customer service, education, and operational controls

Benefits

• Schedules that fit your life
• Health benefits
• Mental health benefits
• 30% discount on our brands
• Referral bonuses
• Education “Advance You” Program, you can earn a GED or a bachelor’s degree tuition-free or learn English as a second language!
• Paid time off
• Holidays
• Parental leave
• Adoption assistance
• Charitable matching gifts
• The opportunity to build skills and grow as an individual
• Professional and personal development to help shape your career
• Development programs to help you grow in your current role and beyond

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees