Assistant Store Manager

FIGS•Santa Monica, CA

2d•$72,000 - $80,000

About The Position

FIGS is looking for an 100% awesome, capable, and experienced Assistant Store Manager to assist in leading our Century City Community Hub in Santa Monica. This role involves overseeing the training, development, and performance management of all Community Hub associates, ensuring an exceptional experience for our healthcare professionals, and addressing their needs promptly. The Assistant Store Manager will work closely with the General Manager to drive sales and profitability through effective management practices and strategic planning, and will collaborate with the retail leadership team to create and implement strategies to store goals.

Requirements

5+ years retail experience
2+ years managing high-volume retail
Action-oriented, results driven
Ability to motivate others and build effective teams
Strong leadership and team management skills
Skilled at mediating and negotiating to resolve conflict
Strong oral and written communication skills
All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis

Nice To Haves

Passion for delivering outstanding customer service and proven experience in retail management
Knows how to have fun and boost positive vibes
Comfortable in a fast-paced, ever changing environment
Embodies FIGS brand ethos through and through
Entrepreneurial mindset

Responsibilities

Ensure the FIGS brand and mission are at the forefront of all Hub activities
Serve as a brand ambassador through product expertise, sharing the product story with all customers, making product recommendations, and training the team
Lead by example on the sales floor up to 5 days per week, offering real-time feedback and coaching to the team
Educate and train team members to deliver exceptional customer experiences
Drive and maintain sales goals for the store
Participate in visual merchandising and coach team on store standards, store cleanliness, and organization
Assist in daily operations, including opening and closing procedures
Support the Store General Manager in recruiting, training, scheduling, and developing team members
Provide feedback on product needs to the store manager on a weekly basis
Oversee inventory management, including stock replenishment and inventory accuracy
Assist in budget management and expense control
Unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs)
Accurately track hours and expenses, and participate in the review of the Hub P&L statements to ensure accuracy
Ensure all safety and security procedures are followed and communicate potential issues
Foster a positive, productive, and inspirational work environment

Benefits

Equity: FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan
Annual bonus: This position is eligible to participate in the FIGS annual bonus program
Other compensation and benefits offered include:
Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass.
100% FIGS-sponsored life insurance and disability insurance
Amazing 401(k) program, with a company match up to the first 6% of your contribution
For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
FIGS sponsored Uber Eats voucher for in-office weeks
Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…
Benefits eligibility is determined by hour requirements and length of service