Assistant Store Manager
About The Position
ABOUT THE POSITION Our store leadership teams are essential to our business with over 430 retail stores worldwide. From ensuring effective store operations, strategies, and procedures, to guiding and developing team members, our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the company’s mission of “Connecting Active People with Their Passions.” As an Assistant Store Manager, you will lead our Sales Associates and Supervisors to engage consumers and inspire brand loyalty. You will provide continuous training and coaching on products, technologies, and enhanced selling skills that enable Sales Associates to recommend products and influence consumer buying decisions. The Assistant Store Manager develops strategies to improve consumer engagement, drive sales, and increase profitability. You will support the store manager in creating an environment focused on inclusion, teamwork, customer service, and productivity by being a positive role model and leader.
Requirements
- No specific education required (High School Diploma or GED preferred)
- 5+ years of experience in position or specialization
- Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
- Experience driving consumer engagement, personalized service, and selling skills.
- Ability to use judgment to identify and resolve day-to-day technical and operational problems
- Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.
- Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.
Responsibilities
- Provides leadership and direction to a diverse staff of supervisors and associates on day-to-day operations to ensure staff performance and operational standards are met.
- Creates an engaging consumer shopping experience that expands our consumer base.
- Ensures sales associates have in-depth knowledge of our products and technology to better serve consumer’s needs.
- Provides training and coaching on selling skills that influence consumer buying decisions.
- Assists the Store Manager in interviewing, hiring, training, and coaching diverse staff, as necessary.
- Assists the Store Manager with interviewing, hiring, and onboarding new team members, as necessary.
- Supports ongoing team member growth and development.
- Participates in the development and implementation of action plans to address opportunities relating to sales, store operations, safety, and employee productivity and performance.
- Creates weekly store schedules and supports the Store Manager in achieving labor and operating expense targets.
- Maintains appropriate inventory levels and accuracy through effective receiving, processing, salesfloor replenishment, stockroom organization, and shrink controls.
Benefits
- Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match.
- Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services).
- In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services.
- We have extensive wellness benefits, employee discounts and a generous time off program available.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
