Assistant Store Manager

Psycho Bunny Inc. • Village of Woodbury, NY

7d • $55,000 • Onsite

About The Position

Reporting to the Store Manager, the Assistant Store Manager strategically
manages and promotes sales culture within a retail environment to achieve or
exceed sales, KPIs, and profitability goals through short- and long-term
planning and expense control. They guarantee consistently high customer
experience within the Store per Psycho Bunny’s core values and service
standards.

Requirements

• 3+ years of experience in a similar retail management role.

Responsibilities

• Support the Store Manager in managing the day-to-day operations of the store to ensure the store meets key performance indicators and profit and loss expectations
• Support the Store Manager with the recruitment, training, development and succession of high-performing, results-driven Team Members
• Positively communicates and demonstrates the Brand values, attitude and culture.
• Through direction of the Store Manager, ensures successful implementation of programs, policies, routine and seasonal initiatives, and specific store needs.
• Cooperates with the Store Manager to develop clear action plans for store and thrives to achieve objectives, deliverables and timelines of plan.
• Through direction from the Store Manager, takes accountability for training and execution of in-store in all areas, including business, operations, and sales/customer service, to ensure all employees are trained in Retail Standards.
• Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs (e.g., buy online pickup in store, phone sales, and ship from store options).
• Support the store’s recruiting and hiring process, onboarding training, and overall performance management activities.
• Engage in career discussions to support and reinforce team understanding of how working at Psycho Bunny will contribute to their career and personal growth.
• Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests.
• Resolve guest feedback and address emergent issues, including guest escalations and emergency requests, helping to "make it right" for guests.
• Execute along with the Store Manager all requirements concerning applicable Health and Safety Standards & Covid-19 to maintain a safe and compliant working atmosphere for all Store Team Members & customers.
• Establish supportive and productive relationships with all team members, focusing on personal and professional development.

Benefits

• Sweet discount on the coolest fits
• Room to grow in a rapidly expanding brand
• Surrounded by smart and passionate people
• Group Insurance coverage, including health, dental, vision
• 401K, which includes a generous match
• Casual dress code
• An Employee/Family Assistance Program
• 2 weeks of vacation & additional paid time off, including a day off for your birthday!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 251-500 employees