Assistant Store Manager

HEART OF TEXAS GOODWILL INDUSTRIES•Waco, TX

7d•$15 - $15•Onsite

About The Position

The job involves managing a retail store engaged in selling donated and new goods by performing the following duties personally or through subordinate supervisors. ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned. Assist Store Manager in operation of all aspects of retail store, both front and back. Assist Store Manager in holding staff accountable to all written standards of Goodwill Perform all opening and closing functions of the store Assist Store Manager in maintaining proper merchandise standards throughout store to include weekly pulls, maximizing holding capacity, keeping sales floor free of debris, and keeping new goods stocked Provide great customer service to both employees and customers Count money and make deposits daily Perform all duties as outlined in the cashier job description Manage store in absence of the Store Manager Spot check daily the quality and pricing of merchandise being sent to the sales floor by the production team; use this as a training tool and opportunity for production workers Behave and represent Goodwill in a professional manner at all times. SUPERVISORY RESPONSIBILITIES: Manages various subordinates who supervise employees in store operations and production. Is responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises various non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Is responsible for providing all required documentation. LEADERSHIP COMPETENCIES: Leadership Competency Hourly / Non-Supervisory Leader OUR TEAM Emotional Maturity and Respect Thinks how their actions make other people feel and acts appropriately. Tempers personal emotions and escalates sensitive issues to the appropriate level of management. Integrity Can be counted on and trusted; models professional ethics by acting honestly. Capacity for Change and Innovation Open to new ideas and ways of doing things; gives ideas collaboratively to improve processes or programs. Interpersonal Skills Builds relationships and works well with others; listens to understand and answers appropriately. Commitment to Development and Empowerment of Self and Others Completes required training and looks to grow on the job through continuous learning; becomes self-sufficient. OUR COMMUNITY Commitment to Goodwill’s Mission, Vision, and Values Actions are in line with Goodwill’s Mission, Vision, and Values. Commitment to Diversity, Equity, and Inclusion Works well with people that look and think differently. Community and Service Wants to help others and make a difference in the community. OUR GROWTH Commitment to Excellence and Customer Service Meets goals and gives outstanding customer service to customers, donors, and participants. Business Acumen Makes good choices. Effectively transfers learning from one situation to another. Stewardship and Accountability Takes care of company property. Takes responsibility and ownership of personal actions and outcomes.

Requirements

All individuals must pass a drug screen.
A criminal background check is required.
Must provide own transportation and show proof of current automobile insurance.
Driving records for the past three years will be evaluated.
A credit check may be performed.
High school diploma or equivalent required.
Two years’ experience is retail supervision of staff.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to count money.
Ability to add and subtract numbers.
Ability to calculate figures and amounts such as discounts, taxes, commissions, and percentages.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
A current driver’s license and proof of insurance is required
Must be able to stand up to eight hours per day.
Must be able to walk up to eight hours per day.
Must be able to use hands to handle or feel, and reach with hands and arms.
Must have sufficient eyesight and manual dexterity to discriminate between and classify items.
Must be able to bend and twist frequently.
Must be able to regularly lift and carry 30 pounds and occasionally lift and carry up to 50 pounds.
The employee is frequently required to talk and hear.
Must be able to follow directions.
Specific vision abilities required by this job include close vision (clear vision at 20 inches and less) and color vision (ability to identify and distinguish colors).

Nice To Haves

College years may be substituted for retail experience.
Prefer experience working with a diverse population.
Strong interpersonal, organizational, and communication skills.
Creative and flexible problem solving skills desired.

Responsibilities

Assist Store Manager in operation of all aspects of retail store, both front and back.
Assist Store Manager in holding staff accountable to all written standards of Goodwill
Perform all opening and closing functions of the store
Assist Store Manager in maintaining proper merchandise standards throughout store to include weekly pulls, maximizing holding capacity, keeping sales floor free of debris, and keeping new goods stocked
Provide great customer service to both employees and customers
Count money and make deposits daily
Perform all duties as outlined in the cashier job description
Manage store in absence of the Store Manager
Spot check daily the quality and pricing of merchandise being sent to the sales floor by the production team; use this as a training tool and opportunity for production workers
Behave and represent Goodwill in a professional manner at all times.