Assistant Store Manager (HELE Salt Lake | Full-Time)

Par Pacific•Salt Lake, HI

8d•$21 - $25

About The Position

Howzit! We are Par Pacific Holdings, Inc., voted Ho’okela Awards 2024 Retail Team of the Year and ranked #1 for 2023 on Hawaii Business magazine's Top 250 list of the state's largest companies by revenue This position, in one of our HELE convenience stores , is a great place to set out on a career path in our organization Join our ohana -- we truly care for our employees and promote a close-knit atmosphere We welcome and encourage input from all employees, and you'll become part of a team that includes driven, creative thinking, and hardworking professionals who love to win

Requirements

To meet the basic qualifications for this role you will be at least 21 years of age or older and have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.
Valid driver’s license required
Experience in retail sales and handling cash required

Nice To Haves

High School Diploma or GED preferred
Perform basic math accurately
Previous supervisory experience preferred

Responsibilities

Maintain a safe work environment for employees and customers by setting safety as a priority
Ensure gas pumps, lot and store areas are clean and free of debris at all times
Work with Safety Team and conduct monthly mandatory meetings and trainings
Report safety incidents in a timely manner and comply with safety policy, programs and processes
Train, develop, guide and evaluate employees to operate the store effectively and safely to provide superior customer service
Maintain a professional and supportive image among subordinates and supervisors
As back-up to Store Managers, prepare and submit all employee paperwork accurately and timely i.e. (performance appraisals, performance notices, new hire checklist, etc.)
Ensure that all employees receive continuous on-the-job and company required training to improve customer service performance and safety awareness
Motivate, provide feedback and share employee recognition to improve individual, team and store performance
As back-up to Store Manager, address employee performance and violation issues
Set and communicate performance expectations, and evaluate actual performance based on those expectations as extension of the Store Manager
Develop potential employees through coaching and training so they are ready for promotion to the next level
Carry out all company policies
Consistently provide prompt and courteous customer service, may be required to assist customers at the gas pump, and assists in resolving customer issues
Accurately ring up all sales on POS system, comply with all cash handling procedures, and other payment types for products sold
Develop positive and professional relationships with all customers, vendors and contractors
Responsible for all cash, monies and inventory during shift
As a top priority, develop and assign tasks appropriately to ensure that the store is clean, adequately stocked and organized for fast, convenient and professional service to customers
Ensure a friendly, welcoming and well-maintained store environment to provide customers with a buying experience that meets their expectation
Monitor customer needs and expectations, and work with store employees to ensure those needs are met by promoting programs and ensuring suggestive selling
Assist customers at the pump and in the store to find the desired product and operate equipment
Actively solicit customer feedback via consistent personal interaction and engagement
Ensure complaints are resolved quickly and sincerely to the customer's, vendor’s and contractor’s satisfaction
Promote and ensure a safe, positive public image within the community
Promote and grow Kama’aina Rewards program
Plan and manager store activities to maximize operating profit
Monitor fuel sales volume and competitor pricing to assist the pricing analyst in development of store specific fuel pricing strategies and tactics
Monitor merchandise, food movement and competitor offerings to assist in development of store specific product mix and pricing strategies
Maintain store layout and product displays per schematics
Execute store level sales promotions and assist in implementing network-wide promotional and advertising campaigns
Manage fuel, merchandise and food inventory to ensure optimum stocking levels
Control operating expenses, including maintenance, utilities, supplies and inventory loss
Prepare and submit daily sales reports accurately and timely, including, invoices and bank deposits
Safeguard and account for all money received and disbursed
Organize and maintain all site files, manuals, and other information materials
Receive merchandise using proper check-in procedures when working with vendors
Obtain and maintain all required food and age restricted product certifications within 2 weeks of employment
Assist in maintaining appearance standards of paving, lighting, canopy and other physical structures
Report facility issues as needed
Ensure facilities and equipment are in safe working order
Maintain dispensing and store equipment to ensure clean, sanitary and safe working conditions at all times
Ensure required signage/decals are posted
Work with Store Manager to create, maintain, and improve teamwork, and provide training assistance to new associates
Assist with staffing and schedule labor to meet customer demand while staying within budget

Benefits

Full-time employees (and their families) are offered medical (with prescription), dental, vision, voluntary critical illness, accident, life/AD&D insurance, Health Savings Account, Flexible Spending Account, and an Employee Assistance Program.
Employees can enroll in our company’s 401k plan and are able to purchase company stock at discounted prices.
Employees will also be granted 40 hours of vacation starting the first day after their 1-year anniversary date.
Thereafter, they will accrue vacation bi-weekly based upon years of service.
Employees have seven paid holidays throughout the calendar year.

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