Assistant Store Manager
About The Position
Caliber Car Wash was founded in 2018 in Atlanta, GA, with the goal of building a “best in class” car wash company focused on improving the customer experience. Currently, the company operates over 50 locations across the southeast and Texas, with projected growth to more than 100 sites within three years. Caliber is committed to serving its communities through superior customer service. The company's purpose is to improve people’s lives by providing career opportunities and professional growth to teammates, and by delivering exceptionally clean cars through an outstanding customer experience. The Assistant Store Manager is a full-time role essential to the car wash's structure, ensuring the highest level of customer service satisfaction at a brand new, state-of-the-art express tunnel car wash. Caliber is seeking a solutions-oriented, proactive leader who desires a long-term career and growth within the company, possessing a good attitude, strong work ethic, and keen attention to detail.
Requirements
- Have a minimum of 2 years’ management experience
- Demonstrate the ability to develop and train workforce, build relationships, and get results through others
- Be proactive in developing and utilizing effective strategies to meet client and internal deadlines
- Be passionate about delivering superior customer service and take pride in driving location success
- Possess excellent listening, organization, problem solving, and follow-through skills
- Thrive in a team environment and be a positive team player
- Be willing to work a flexible schedule including weekends
- Have computer proficiency and POS systems
- Bilingual Spanish/English
- Needed mostly for PM shifts, especially, Weekends
Nice To Haves
- Service industry experience strongly preferred
Responsibilities
- Train, and coach staff to achieve top performance and develop employees for future growth
- Investigate and resolve any customer questions, problems, or complaints
- Communicate all company goals to branch staff
- Ensure the growth of the business and be committed to the company’s success
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- 401K
- Vacation Paid Time Off
- Employee Assistance Program
- Voluntary Life Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
