Assistant Store Manager

ROCKY MOUNTAIN CHOCOLATE FACTORY INC•Camarillo, CA

4d•$19 - $20•Onsite

About The Position

The Assistant Store Manager in our corporate-owned store assists in the daily operations of the store, providing quality product and excellent service to our customers.

Requirements

Excellent leadership, interpersonal, and customer service skills.
Retail or restaurant leadership experience is required.
Ability to solve problems and be proactive in preventing them.
Strong verbal, analytical, math, organizational, interpersonal, and computer skills.
Must be able to manage several employees effectively.
Must be willing and able to workdays, evenings, weekends and some holidays, and be willing and able to respond to urgent store matters.
Must be able to carefully follow and convey verbal and written instructions and have a strong attention to detail.
Must work well under pressure and be able to handle difficult face-to-face situations professionally.
Ability to run a cash register and make bank deposits is required.
Must be able to maneuver throughout the store, bend, reach at and above waist level, grasp small objects, and lift up to 50lbs, use cooking utensils and specialized confectionary tools, and perform store cleaning tasks with or without accommodation.

Responsibilities

Provide excellent customer service, ensuring that each customer has an enjoyable experience.
Assist in determining staffing requirements, and interview, hire and train employees; develop staff to enhance skills, performance, productivity, quality of work, and customer service.
Enforce established employee safety and food safety policies in accordance with OSHA, FDA and local/state regulations.
Meet store-level sales goals and key performance indicators through knowledge of product, sampling, working with marketing team on store level promotions and advertising, and developing relationships with local companies to partner on corporate sales opportunities.
Assist in maintaining adequate product and supply levels through ordering, stocking, product rotation, and inventory counts.
Maintain exceptional store appearance ensuring store cleanliness and merchandising standards are met.
Backup Flagship Store Manager in scheduling staff and approving timekeeping records; practice employee and business record keeping in accordance with company and regulatory standards.