Assistant Store Manager

US Foods • Portland, OR

1d • Onsite

About The Position

The Assistant Store Manager contributes to the overall financial performance of the store, including product merchandising/stocking, expense control, and achievement of sales and profitability goals. This role manages front-end operations, ensuring accurate purchase recording and training front-end employees in shrink control and customer service. The Assistant Store Manager works closely with the Store Manager to execute the Annual Operating Plan, recruits, trains, and develops front-end and other assigned employees, ensures adherence to loss prevention procedures, and performs Manager-on-duty functions.

Requirements

• Minimum of four (4) years’ experience in a retail work environment required.
• Must have at least two (2) years of management/supervisory experience.
• Must possess the ability to work a flexible hourly schedule, which includes holidays and weekends.
• Must possess and demonstrate competency and proficiency with computer use and spreadsheet creation and usage, word processing, email, and internet software.
• Must have cash handling experience.
• Associates Degree or equivalent work experience required.

Nice To Haves

• Must possess strong planning and solid organizational skills.
• Must exhibit the strong desire and ability to deliver superior customer service, and build professional relationships with the client base, maintaining a strong, consistent customer focus.
• Must possess the ability to think quickly and critically, make good, solid business decisions; demonstrate good common sense; and have the ability to think logically.
• Must maintain excellent leadership skills, be highly motivated and self-driven, and possess solid communication and conversational skills and negotiation skills.
• Must maintain the adaptability and the willingness to assist in accomplishing the job every day, ensuring that everything necessary is completed to offer the customer fast, easy and efficient, and professional service.
• Must maintain strong business awareness and an ability to review and interpret financial data.
• Must have the ability to work a flexible schedule that may include early mornings, late evening, holidays and/or weekends.
• Must possess and exhibit competency and proficiency with computer applications and Microsoft programs.
• A degree in Business Management, Supply Chain/Wholesale Management, or Accounting / Finance strongly preferred.

Responsibilities

• Supervise and coach employees in providing efficient and friendly service at the registers and throughout the store.
• Responsible for addressing personnel and performance issues, including coaching, verbal and written warnings, and consulting with the Store Manager and HR on progressive discipline and termination.
• Ensure compliance of personnel policies and procedures.
• Understand the mechanics of the Annual Operating Plan (AOP) and how operations translate into the monthly Profit and Loss (P&L).
• Assist in the Annual Operating Plan (AOP) budgeting process.
• Responsible for achievement of budgeted sales and profits and managing shrinkage with a heavy emphasis on front-end process.
• Participate in the annual inventory process including preparation and execution of inventory guidelines.
• Responsible for training front end employees and other employees on required programs.
• Assist the Store Manager in ensuring that all staff comply with the Companies policies, procedures, store SOPs; ensure that the facility is well maintained and is a safe environment for staff and customers.
• Responsible for interviewing, hiring, orienting and training assigned employee group(s).
• Provide floor employees with day-to-day direction to include schedules, outlining of store goals and sales and shrinkage targets, and the subsequent results and achievement of goals while performing the Manager-on-duty functions.
• Plan in-store demonstrations including preparation and set-up of the demo cart/display, distribution of samples of product as per the merchandising program and ensures that demonstrations utilize strong suggestive selling techniques.
• Assist in overseeing the receiving of product, return of damaged or expired product and the proper and timely restocking of the shelves.
• Responsible for maintaining merchandising programs within the store such as promotional ends, signage, and other company or market specific programs.
• Communicate with store employees about all merchandising and marketing programs, assisting in overseeing the execution and respective follow-up reporting.
• Analyze monthly store reports to evaluate controllable expenses and overall store performance.
• Address any variance to company standards with appropriate action plan, partnering with the Store Manager as needed.
• Ensure proper scheduling of employee to meet business objectives.
• Ensure all employees understand and can execute emergency operating procedures.
• Accept special assignments as directed by Store Manager.
• Adhere to, communicate, and fully support and enforce all policies, processes, and procedures of the Company.
• Other duties and responsibilities as assigned or required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees