Assistant Store Manager
About The Position
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community. Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as an Assistant Store Manager in our University of Albany campus bookstore! The Assistant Store Manager will support the Store or General Manager in the daily operation of our retail store. You will supervise employees and tasks, work directly with customers, and play an instrumental role in carrying out the directives of the manager. Cash handling, customer service, team building, and problem solving are essential skills that will be used on a daily basis.
Requirements
- 3+ years' experience in a retail setting.
- High school diploma/GED preferred.
- Ability to work a flexible schedule including evenings, weekends, and holidays.
- Familiarity with financial and customer service principles.
- Basic reading, writing and accounting skills required.
- Excellent customer service and communication skills needed.
- Strong interpersonal, communication, and problem solving skills.
Nice To Haves
- 1+ year supervisory experience preferred or a graduate of the Best Seller Program.
Responsibilities
- Support all store operations and departments in partnership with the Store Manager or General Manager.
- Involved in purchasing for one or more departments, directing operational functions, and/or with scheduling and team development.
- Deliver outstanding customer service to the academic and co-curricular community while helping the store to meet or exceed sales goals, identify business opportunities, and motivate our team.
- Direct involvement with training, directing, and counseling our team to help create excitement around our products, programs, and initiatives.
- Drive our team to create customer experiences that enhance bookstore loyalty, and deliver measurable results.
Benefits
- Get paid sooner! Daily Pay earned wage access is available to all store employees.
- Employee Discount
- Paid sick time (accrued based on time worked)
- Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
- Commuter Benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
