Assistant Store Manager
Safelite•Whitehall, PA
•Onsite
About The Position
The Assistant Store Manager provides leadership and direction to front line associates to ensure that customers have a memorable experience. This professional leads operations for an individual retail location, including assigned associates, cash management, inventory control, loss prevention, safety, store appearance and more. The company is known as an auto glass company, focusing on auto glass services, but also aims to help employees build fulfilling careers and maintain a work-life balance.
Requirements
- Valid state-issued driver’s license required
- 1+ year of supervisory/leadership/key holder experience
- 3-5 years of experience in retail or service center environments
- Proficiency with Microsoft Office Suite, web applications, and general office equipment
- Comfort working outside in a variety of weather conditions
- Present a professional appearance and wear personal protective equipment
Nice To Haves
- High School Diploma/GED/Equivalent
- 3-5 years of leadership/supervisory experience
- Automotive experience
Responsibilities
- Motivate and lead activities of associates, ensuring the highest possible productivity and world class customer service
- Provide appropriate associate cross-training for operational stability
- Provide world class customer service by responding quickly to customer complaints/warranty issues and process casualty losses/repair damages
- Manage work order assignments and routing of mobile jobs; Ensure that procedures are followed, vehicles are loaded, and are in transit in a timely manner
- Train associates on installation techniques and procedures, vehicle and equipment maintenance, required documentation and internal technology platforms
- Monitor productivity, inventory and cleanliness to ensure that quality standards are met
- Ensure compliance with applicable laws and regulations issued by OSHA and other federal, state, and local regulatory agencies
- All other duties as assigned
Benefits
- Competitive weekly pay and bonus opportunities
- A benefits package valued at more than $10k
- 401(k) plan with company matching
- Medical coverage plans customized to suit your needs
- Commitment to work/life balance through our paid time off (PTO) programs
- Company holidays
- Paid volunteer days
- Up to $5,250 annually in tuition reimbursement
- Paid training and all the tools and resources you'll need to be successful
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
