Assistant Store Manager

ITSUGAR LLC•City of Syracuse, NY

About The Position

IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar. There are three major things that differentiate IT’SUGAR from other candy retailers. First is the product – an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance – full of bright colors, loud music, and lighthearted rebellion. The third is the people – passionate, optimistic, and energetic. IT’SUGAR is looking for a fun and dynamic Retail Assistant Store Manager to join our team. The Assistant Store Manager will oversee the retail store operations to ensure sales goals and operational objectives are met.

Requirements

High School diploma or equivalent.
2 - 3 years retail experience preferred.
Prior sales and management experience in a retail environment preferred.
Willing to work a flexible schedule including days, evenings, weekends, and holidays.
Must be able to use a POS/cash register.
Ability to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear.
Able to independently lift/move up to 25 lbs. Able to lift/move up to 50 lbs with assistance.
Must be able to work alone or with a minimum amount of supervision.

Responsibilities

Act as Manager on Duty:
Oversees the daily operation of the store and ensures that sales objectives are met.
Evaluates daily operations on an ongoing basis and makes recommendations/initiates action to enhance productivity, efficiency, effectiveness, and profitability.
Holds self and staff accountable for the achievement of sales goals and metrics.
Fosters a productive work environment through consistent coaching and training of Sales Associates.
Demonstrates a positive, enthusiastic and brand proud attitude that is representative of our core values.
Follow our customer engagement model, SUGARTAINMENT.
Promotes safety for both our customers and associates by adhering to company guidelines.
Partners with store manager to identify ongoing challenges and present solutions.
Responsible for proactively networking/recruiting qualified candidates to ensure proper backfill for all positions. Seek internal/external candidates with a proven ability to develop and maintain sincere, authentic relationships.
Assist the Store Manager when selecting, training, and coaching Associates/Supervisors and ensure that policies and procedures are adhered to.
Follows through on customer requests for specific items and suggests additional products.
Use selling skills by explaining benefits, features, prices, quality, value, and other product information.
Establish a Collaborative Selling Culture in the Store and ensures Associates/Supervisors are trained in all IT’SUGAR selling training programs.
Maintains store cash handling records, reports, and opening and closing procedures.
Reviews merchandise orders and inventory levels for accuracy and consistency.
Merchandises and ensures displays are set to visual guidelines.
Capture information on retail customers to enhance sales and maintain the store’s client file.
Plan, coordinate, and set up special events and promotions.
Maintain communication with associates regarding product recommendations to increase sales/inventory.
Understands all Loss Prevention (LP) policies and procedures and communicate LP issues with the Store Manager.
Operational Responsibilities include, but are not limited to salesfloor/backroom/restroom maintenance, cleaning, mopping, etc.
Represent our core values: IT’S being Positive, Playful, Present and a Difference Maker.
Display enthusiasm and optimism while working collaboratively in a team environment.