Vail Resorts-posted 25 days ago
$25 - $28/Yr
Full-time • Entry Level
Keystone, CO
5,001-10,000 employees
Accommodation

Responsible for providing high-end customer service and store support. Assistant manager directly oversees all aspects of operations and day-to-day routine work of rental and retail associates in store. Responsible for maintaining business standards and has increased decision-making authority. Assistant Manager acts as a knowledgeable representative of our brand and drives culture inside our retail and rental stores. Fulfills day-to-day work responsibilities for the organization as needed.

  • Managing a team of 2- 10+ employees
  • Providing consistent and direct feedback, coaching, and guidance to team members.
  • Designing, executing, and tracking training plans
  • Ensuring department and staff have all necessary supplies
  • Create a rewarding environment in which to work, generate a team atmosphere
  • Protect company assets through loss prevention techniques. Managing inventory of rental and retail product.
  • Communicate ideas or issues with Store and Regional Managers
  • Manage operational budgets and payroll
  • Remain current on new industry products and trends, and demonstrate knowledge of products
  • Administrative duties
  • Other duties as assigned
  • Proficient in Microsoft Office applications
  • Excellent communications skills both written and verbal
  • Minimum 2 years leadership experience
  • 2 years in retail and/or rental experience
  • Knowledge and passion for talent development
  • Self-motivated with the ability to multi-task
  • Must be a team player and be able to handle fast paced stressful environment
  • Possess the desire to offer the highest customer service standards to guests
  • Familiarity with rental and retail POS system - preferred
  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
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