Assistant Store Manager - (Full Time) - Seattle

Jenni Kayne•Seattle, WA

About The Position

Jenni Kayne is a California-based lifestyle brand that aims to empower an elevated approach to everyday living. Whether it’s our edited style ethos or coveted interiors sensibility, we work hard to create a world that's inviting and intentional. From our stores across the country to our operations and corporate teams, we believe in the power of a workplace that’s built on diversity and inclusion—where the varied voices and viewpoints of our community pave the way. Role and Responsibilities: Assist the store manager in all areas of daily business operations: coordinating, monitoring and reporting on daily operations Assist with recruitment, training and supervising employees Maximize sales and provide friendly and welcoming customer service Communicate effectively with customers to determine their needs Assist with managing employee schedules Build relationships with clients and maintain an updated client book Drive sales through consignments, partnerships with Interior Designers, and wardrobe stylists Resolving customer complaints and concerns in a timely manner Ensures store policies and procedure are followed Handle all point-of-sale transactions including sales, exchanges, refunds, gift cards, and gift wrap Take an active role in all store operations such as maintaining displays, assisting with stock transfers, and receiving new merchandise Participate in store events Encourage customers to sign up for Jenni Kayne Rewards and to engage with us on our social media platforms Communicate effectively through sharing feedback with management and writing daily business recaps Secure company assets through loss prevention in compliance with company policies and guidelines

Requirements

Minimum of 1-2 years of experience in retail sales; women's upper contemporary, multi-label or luxury designer preferred
Previous retail management experience
Experience managing a team
Can-do attitude and commitment to providing excellent customer service
Strong leadership and people management skills
Willingness and availability to work during peak business periods - weekends, holidays, etc
Demonstrate strong written and verbal communication skills
Knowledge and experience with POS and Inventory Management systems, Microsoft Word and Excel
Comfortable working in a team environment
Must be able to lift and move heavy objects (20 pounds or more) from time to time as required

Responsibilities

Assist the store manager in all areas of daily business operations: coordinating, monitoring and reporting on daily operations
Assist with recruitment, training and supervising employees
Maximize sales and provide friendly and welcoming customer service
Communicate effectively with customers to determine their needs
Assist with managing employee schedules
Build relationships with clients and maintain an updated client book
Drive sales through consignments, partnerships with Interior Designers, and wardrobe stylists
Resolving customer complaints and concerns in a timely manner
Ensures store policies and procedure are followed
Handle all point-of-sale transactions including sales, exchanges, refunds, gift cards, and gift wrap
Take an active role in all store operations such as maintaining displays, assisting with stock transfers, and receiving new merchandise
Participate in store events
Encourage customers to sign up for Jenni Kayne Rewards and to engage with us on our social media platforms
Communicate effectively through sharing feedback with management and writing daily business recaps
Secure company assets through loss prevention in compliance with company policies and guidelines