Bilingual Asst. Manager, Laundromat (Fort Worth, TX - 76164)

Speed Queen Laundry•Fort Worth, TX

38d

About The Position

Under the direction of the Store Manager, the Assistant Store Manager is responsible for supporting the Store Manager in the day-to-day operations of their assigned store.

Requirements

Minimum of two years retail experience is preferred.
Effective communication and interpersonal skills; able to work with individuals from diverse backgrounds.
Ability to manage multiple tasks at one time.
Build strong customer relationships quickly.
Basic computer skills, including some exposure to Microsoft Office products.
Able to work a flexible work schedule, including nights and weekends.
High School Diploma/GED.
Position involves standing for long periods of time, manual dexterity, stooping, bending, and lifting.

Nice To Haves

Knowledge of commercial laundry products and payment systems is a plus.

Responsibilities

Participates in certain aspects of the employee life cycle, including: Recruitment and selection.
Orientation and training.
Employee development.
Hourly scheduling and payroll management.
Ensures that all policies, procedures, and employee functions are consistently followed, contributing to the highest level of customer satisfaction and growth of the store.
Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety.
Ensures that the highest level of cleanliness is maintained inside and outside of the store at all times.
Audit the completion of preventive maintenance tasks and ensure equipment and building maintenance issues are documented appropriately, escalating significant issues to the Store Manager.
Maintains a good visual presentation of retail products at all times; assist in maintaining sufficient assortment and inventory levels. Train employees in processing sales and upselling to customers.
Provides a consistent quality product to the customer; audits logs for accuracy. Addresses customer concerns and issues in a timely and satisfactory manner; immediately inform Store Manager of any claims.
Participation in and execution of promotional programs; ensures promotional procedures are being followed and documentation is accurate.
Ensure that all company policies and procedures are followed at all times.
All other duties, as assigned.