Assistant Store Manager
About The Position
OUR CORE PURPOSE: As an expression of God’s love in Southwest Florida, we are growing to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported. ABOUT THIS ROLE: As the Assistant Store Manager you will assist the Store Manager in the daily store duties. To oversee the department(s) assigned by the store manager. To maintain a positive environment for our guests/donors and a fun and productive place for our volunteers and staff to work. St. Matthew’s House is faith based 501(c)(3) charitable organization that exists to transform lives in a spiritual environment that is both compassionate and disciplined.
Requirements
- High school diploma, or equivalent
- Sales Background Preferred
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
- Visual Merchandise and above average problem solving skills
- Ability to communicate effectively with a wide variety of people
- Ability to organize work with flexibility to accommodate frequent interruptions and changes
- Must have regular attendance on the job
- MS Excel, Word, PowerPoint skills required
- Sitting, stretching, stooping, bending, standing and walking
- Occasionally provides assistance in lifting/carrying items up to 50 pounds
- Ability to work in a fast pace environment
- Valid Driver’s License and reliable transportation required.
Responsibilities
- Assist the Store Manager in planning and implementing strategies
- Coordinate daily guest/donor service operations
- Track the progress of weekly, monthly, quarterly and annual objectives
- Evaluate employee performance and identify hiring and training needs
- Supervise and motivate staff to perform their best
- Coach and support new and existing team members
- Monitor operating costs, budgets and resources
- Suggest training programs and techniques
- Communicate with guests/donors and evaluate their needs
- Handle complaints from guest/donors
- Create reports, analyze and interpret data
- Conduct regular audits to ensure the highest level of service
- Make sure all employees adhere to company’s policies and core values
- Act as St. Matthew's House representative and set an example for our staff.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
