Assistant Store Manager

Goodwill of Western New York•City of Olean, NY

5h•$20 - $25

About The Position

If you’re a hands-on leader who thrives in a fast-paced environment and wants more than just another retail management job, this is your opportunity. As an Assistant Store Manager, you’ll play a critical role in turning donations into opportunity - supporting your team, serving your community, and building skills that take your career to the next level. As a key leader in the store, you’ll work closely with the Store Manager to ensure daily success while developing your own leadership skills.

Requirements

1 year of retail management experience preferred
A reliable vehicle and valid NYS driver’s license
Strong verbal and written communication skills
Proven leadership ability and sound judgment
A passion for service, growth, and developing people
Ability to stand and walk for extended periods
Frequent bending, reaching, and repetitive tasks (tagging, hanging)
Ability to lift, push, pull, and carry up to 50 lbs. regularly

Responsibilities

Support and lead all aspects of store operations, customer service, production, and team development
Step confidently into the Store Manager role when needed - leading by example with professionalism and integrity
Execute daily, monthly, and annual operational plans to meet performance and budget goals
Train, coach, and develop team members while reinforcing strong service and production standards
Create a welcoming, mission-aligned environment for customers, donors, and staff
Assist with scheduling and staffing strategies to meet production and sales demands
Monitor donation levels and coordinate merchandise needs with the warehouse
Build proficiency across all areas of store operations and production
Ensure compliance with HR policies, safety standards, loss prevention, and company procedures
Prepare and review store reports and actively lead and participate in team meetings and huddles