Assistant Store Manager - Store 689

Monro Inc.•Chester, MD

4h•Onsite

About The Position

The Assistant Manager role is a full-time, hourly position that serves as a key holder and manager on duty (MOD) in the absence of the Store Manager or when business demands require it. This role is responsible for assisting in managing the operations of an automotive retail service and repair store to meet or exceed service standards and achieve Monro’s performance and profitability goals. The Assistant Manager is also expected to ensure that all teammates deliver exceptional 5 Star service to guests through effective communication of vehicle issues and proposed solutions, and by consistently meeting guest expectations for time commitments and quality.Monro’s family of brands is a leading automotive service and tire dealer in the United States, working on approximately five million vehicles annually with a people-first approach. Headquartered in Rochester, New York, Monro has grown to nearly 1,100 auto repair shops and tire dealers across 32 states, powering 16 respected tire and auto service brands. The company operates as ONE TEAM with a mission to provide the highest quality tire and auto service. Monro aims to be America’s leading auto and tire centers, trusted by consumers for quality automotive maintenance and repairs. They seek motivated individuals at every career stage who share their vision, enjoy helping others, working on cars, being part of a team, solving problems, building guest relationships, and value honesty and integrity.

Requirements

Key holder for the store

Responsibilities

Assist in managing the operations of an automotive retail service and repair store to meet or exceed service standards and to achieve Monro’s performance and profitability goals
Serve as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it
Ensure that all teammates deliver exceptional 5 Star service to guests, through effective communication of vehicle issues and proposed solutions
Consistently meet guest expectations for time commitments and quality