Store Assistant Manager

Salon Service GroupWindsor Heights, IA

About The Position

Our Assistant Store Managers are responsible for partnering and supporting the Store Manager in the daily business operations of a high-quality store environment focused on exceptional customer experiences. Assistant Store Managers are required to work a flexible schedule, including Saturdays if needed. Working for SSG will provide you with: An organization which is built on its people, where every person truly matters. Competitive compensation package with additional earning opportunities through incentives and initiatives. Excellent benefits package for full-time employees including PTO, health, dental, vision, 401k retirement plan with a company match, and great discounts on exclusive haircare products. Partnership with a dynamic team of leaders in a fun, exciting industry. Opportunity for personal growth and career advancement.

Requirements

  • You possess a cheerful working attitude
  • You have prior retail sales experience
  • You’re a strong communicator and possess great organizational skills
  • You possess a self-starter attitude and a continual drive to grow
  • You have a passion for the beauty industry
  • You can work independently and in a team environment
  • You thrive in a fast-paced workplace
  • You enjoy problem solving
  • You are familiar with POS (point of sale) systems and can learn new technologies
  • You can stand and walk for 8 hours a day and lift up to 30 pounds
  • High school diploma

Nice To Haves

  • Management/leadership experience preferred
  • Retail and/or customer service experience a plus

Responsibilities

  • Ensure exemplary service in a friendly environment, ensuring the customer is always top priority.
  • Uphold a high standard of merchandising and operational excellence.
  • Communicate consistently with area DSCs to meet and exceed sales goals.
  • Assist with hiring, training, and coaching to retain a team of knowledgeable Associates that model the SSG culture of partnership.
  • Partner with the Store Manager to organize, delegate, prioritize, and follow-up for maximum productivity.
  • Effectively communicate with the Store Manager to grow sales, maintain standards of efficacy, and ensure customer satisfaction.
  • Maintain a high standard of store appearance including merchandising, product placement, marketing, and cleanliness.
  • Accurately and efficiently complete all sales transactions, balance cash drawer daily.
  • Properly process returns and discounts, aligning with the company's stated policy and procedures.

Benefits

  • Health, Dental, Vision, Life, and AD&D Insurance available
  • Health Savings Account or Flexible Spending Account
  • Employee Assistance Program
  • 401 (k) Retirement Plan - SSG matches 50% of the employee’s contributions up to 2% of their yearly income
  • PTO
  • Holiday pay
  • Sam’s Club membership for you and a friend or family member
  • Discounts on exclusive hair products
  • Employee referral program - $1,000 potential earnings per referral
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