Assistant Store Manager - Austintown

Youngstown Area Goodwill Industries • Youngstown, OH

5d • Onsite

About The Position

We are seeking a dynamic and reliable Assistant Store Manager to support the daily operations of our Austintown, OH Goodwill store. This full-time role is critical in leading our team, driving sales, and ensuring an exceptional customer experience. The ideal candidate is a motivated leader with strong organizational skills and a commitment to consistent attendance.

Requirements

• Proven leadership and supervisory experience in a retail or customer service environment.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to lift up to 25 pounds and stand for extended periods.
• Reliable with a strong commitment to punctuality and consistent attendance.
• No criminal background that would be incompatible with a retail environment (background check required).
• Proficiency in basic math, cash handling, and inventory management.
• Strong organizational skills and attention to detail.

Nice To Haves

• Previous retail management experience is preferred but not required.

Responsibilities

• Assist the Store Manager in overseeing all store operations, including sales, customer service, and inventory management.
• Supervise, train, and motivate staff to achieve performance goals and maintain high service standards.
• Ensure the store is clean, organized, and visually appealing for customers.
• Handle customer inquiries, complaints, and escalations with professionalism.
• Monitor cash handling procedures and ensure transaction accuracy.
• Support scheduling, payroll, and other administrative tasks.
• Collaborate with the Store Manager to implement sales strategies and meet financial targets.
• Ensure compliance with Goodwill policies, safety standards, and operational procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed