RedLion Assistant Store Manager - Brooklyn, NY

RedLion MobileBrooklyn Heights, NY
2dOnsite

About The Position

Key Responsibilities: Store Leadership & Operations Assist Store Manager in all aspects of daily store operations, including merchandising, inventory control, and product launches. Collaborate with Store Manager for product positioning, promotions, and customer engagement to meet and exceed revenue goals. Ensure compliance with company policies, including cash handling, inventory management, and operational audits. Team Management & Development Lead team to consistently achieve and surpass sales goals through strategic selling, upselling, and cross-selling of all Optimum product lines. Assist with on-boarding and training of new hires. Foster a collaborative, performance-driven culture with a focus on accountability and recognition. Customer Experience Excellence Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals. Present, promote and sell products/services using effective knowledge to existing and prospective customers.

Requirements

  • 1-3 years of retail management experience, preferably in wireless, broadband, or consumer electronics
  • Proficiency in Microsoft Office; familiarity with wireless/telecom industry terminology preferred
  • High school diploma or GED required; Associate or Bachelor’s degree preferred
  • Flexible schedule availability, including evenings, weekends, and holidays
  • Willingness to travel to nearby store locations within a 35-mile radius (reliable transportation required)

Nice To Haves

  • Bilingual (Spanish or French) strongly preferred

Responsibilities

  • Assist Store Manager in daily store operations
  • Collaborate with Store Manager for product positioning and promotions
  • Ensure compliance with company policies
  • Lead team to achieve sales goals
  • Assist with on-boarding and training of new hires
  • Maintain high customer satisfaction standards
  • Present, promote and sell products/services

Benefits

  • Medical, Dental, Vision, 401(k)
  • Paid training and onboarding
  • Internal promotions & advancement opportunities
  • Employee-exclusive growth & rewards programs
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